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Evans KabagiEK
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Evans Kabagi

@evanskabagi

Clinical and operations manager driving trauma-informed healthcare excellence.

Kenya
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What I'm looking for

I seek a leadership role in a mission-driven healthcare organization where I can streamline operations, implement trauma-informed systems, build staff capacity, and drive measurable improvements in patient care and compliance.

I am a Clinical and Operations Manager with 6+ years leading multidisciplinary teams in medical and mental health settings, focusing on operational optimization, regulatory compliance, and trauma-informed care.

I co-developed a trauma-informed EMR that improved care coordination by 77% and reduced workflow bottlenecks by 21%, maintained 98% NACADA accreditation compliance for three years, and built automated appraisal systems that cut manual workload dramatically.

I design and deliver large-scale trainings and outreach programs, manage stakeholder partnerships, and translate operational insights into strategic decisions to improve patient outcomes and staff performance.

Experience

Work history, roles, and key accomplishments

CC
Current

Clinical Manager

CAfRIC Centre

Mar 2023 - Present (2 years 10 months)

Lead day-to-day operations and a multidisciplinary team at a Level 3B medical facility; co-developed a trauma-informed EMR that improved care coordination by 77% and reduced workflow bottlenecks by 21%, and maintained 98% NACADA accreditation compliance for three consecutive years.

AS

Operations Administrator

Alltech Security Systems

Mar 2019 - Feb 2021 (1 year 11 months)

Coordinated installations for 35+ properties and 200+ vehicles monthly, directed 35 technicians to increase operational efficiency by 20%, and negotiated supplier contracts reducing procurement costs by 12%.

Education

Degrees, certifications, and relevant coursework

Northwestern University (Coursera) logoNC

Northwestern University (Coursera)

Course Certificate, Social Science

2020 - 2020

Completed the 'What is Social?' online course to broaden understanding of social behavior and contexts.

Johns Hopkins University (Coursera) logoJC

Johns Hopkins University (Coursera)

Course Certificate, Psychological First Aid

2019 - 2019

Completed 'Psychological First Aid' to develop skills in providing early mental health support during crises.

Copenhagen Business School (Coursera) logoCC

Copenhagen Business School (Coursera)

Course Certificate, Consumer Neuroscience

2019 - 2019

Completed 'Introduction to Consumer Neuroscience and Neuromarketing' to gain insights into consumer behavior and neural mechanisms.

Technical University of Kenya logoTK

Technical University of Kenya

Bachelor of Science, Counseling Psychology

2018 -

Completed a Bachelor of Science in Counseling Psychology, focusing on clinical and counseling skills applicable to mental health service delivery.

University of Washington (Coursera) logoUC

University of Washington (Coursera)

Course Certificate, Public Speaking

Completed the online course 'Introduction to Public Speaking' to strengthen presentation and communication skills.

AE

ALX / AiCE – AI Career Essentials

Program Certificate, Artificial Intelligence

2024 - 2024

Completed the AiCE – AI Career Essentials program to build foundational knowledge of AI concepts relevant to career development.

LT

Learning and Performance Institute (LPI) - TPMA Certified Trainer

Certification, Training and Development

Achieved TPMA Certified Trainer credential to deliver learning and performance training programs.

Tech stack

Software and tools used professionally

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Evans Kabagi - Clinical Manager - CAfRIC Centre | Himalayas