Evans Kabagi
@evanskabagi
Clinical and operations manager driving trauma-informed healthcare excellence.
What I'm looking for
I am a Clinical and Operations Manager with 6+ years leading multidisciplinary teams in medical and mental health settings, focusing on operational optimization, regulatory compliance, and trauma-informed care.
I co-developed a trauma-informed EMR that improved care coordination by 77% and reduced workflow bottlenecks by 21%, maintained 98% NACADA accreditation compliance for three years, and built automated appraisal systems that cut manual workload dramatically.
I design and deliver large-scale trainings and outreach programs, manage stakeholder partnerships, and translate operational insights into strategic decisions to improve patient outcomes and staff performance.
Experience
Work history, roles, and key accomplishments
Clinical Manager
CAfRIC Centre
Mar 2023 - Present (2 years 10 months)
Lead day-to-day operations and a multidisciplinary team at a Level 3B medical facility; co-developed a trauma-informed EMR that improved care coordination by 77% and reduced workflow bottlenecks by 21%, and maintained 98% NACADA accreditation compliance for three consecutive years.
Outreach Coordinator
CAfRIC Centre
Dec 2021 - Feb 2023 (1 year 2 months)
Supervised a team of psychologists and coordinated integrated treatment, boosting treatment plan adherence by 30% and increasing client intake via strengthened referral networks by 35%; designed a school-based mental health program that raised access by 45%.
Counselling Psychologist
CAfRIC Centre
Mar 2021 - Dec 2021 (9 months)
Conducted biopsychosocial assessments and delivered 500+ therapy hours, achieving 83% client-reported improvement and 97% satisfaction for tailored treatment plans.
Operations Administrator
Alltech Security Systems
Mar 2019 - Feb 2021 (1 year 11 months)
Coordinated installations for 35+ properties and 200+ vehicles monthly, directed 35 technicians to increase operational efficiency by 20%, and negotiated supplier contracts reducing procurement costs by 12%.
Education
Degrees, certifications, and relevant coursework
Northwestern University (Coursera)
Course Certificate, Social Science
2020 - 2020
Completed the 'What is Social?' online course to broaden understanding of social behavior and contexts.
Johns Hopkins University (Coursera)
Course Certificate, Psychological First Aid
2019 - 2019
Completed 'Psychological First Aid' to develop skills in providing early mental health support during crises.
Copenhagen Business School (Coursera)
Course Certificate, Consumer Neuroscience
2019 - 2019
Completed 'Introduction to Consumer Neuroscience and Neuromarketing' to gain insights into consumer behavior and neural mechanisms.
Technical University of Kenya
Bachelor of Science, Counseling Psychology
2018 -
Completed a Bachelor of Science in Counseling Psychology, focusing on clinical and counseling skills applicable to mental health service delivery.
University of Washington (Coursera)
Course Certificate, Public Speaking
Completed the online course 'Introduction to Public Speaking' to strengthen presentation and communication skills.
ALX / AiCE – AI Career Essentials
Program Certificate, Artificial Intelligence
2024 - 2024
Completed the AiCE – AI Career Essentials program to build foundational knowledge of AI concepts relevant to career development.
Learning and Performance Institute (LPI) - TPMA Certified Trainer
Certification, Training and Development
Achieved TPMA Certified Trainer credential to deliver learning and performance training programs.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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