Eva Makechi

Provide patient assessments, medication administration, wound care, immunizations and screening services while maintaining documentation and infection prevention to ensure efficient clinic flow.

Verified insurance coverage, eligibility and pre-authorizations, communicated with providers to clarify policy details, and maintained accurate client insurance records to resolve coverage discrepancies.

Completed clinical rotations administering medications, performing wound care and nursing procedures (catheterization, ECG, CPR), conducting physical exams and delivering health education to improve patient outcomes.

Managed inbound and outbound client calls to resolve inquiries, documented interactions and outcomes, conducted follow-ups and escalated issues to ensure timely resolution and client satisfaction.

Mobilized and trained students in finance and customer service, maintained administrative training records, managed resources and reported training outcomes to supervisors to support employability initiatives.

Certified BLS and ACLS provider through the American Heart Association since September 2024.

Completed a Diploma in Kenya Registered Nursing with clinical rotations across oncology, theatre, critical care, psychiatry, and medical-surgical settings.

Completed a Bachelor of Commerce with a focus on Finance.

Grade: A-

Completed secondary education and obtained the Kenya Certificate of Secondary Education with grade A-.