At AmitaSoft, I managed product work for an AI and automation workflow platform, using customer research and competitive analysis to shape MVP priorities. I restructured sprint prioritization, reducing average delivery time by 27% across three release cycles.
I authored PRDs, coordinated third-party API integrations, and turned QA findings into Jira tasks to improve issue tracking. As an active Scrum Team member, I led sprint planning and backlog refinement for a prioritized backlog of 40+ user stories.
At FeniSaaS Technology, I led customer engagement and program management for a CRM/ERP rollout across operations and finance teams. I delivered onboarding for 70+ staff and built automated project trackers that replaced manual status-update meetings.
