Esther Ajasa
@estherajasa
Detail-oriented data entry and customer service specialist.
NigeriaWhat I'm looking for
I am a detail-oriented and highly organized professional with a strong background in data management, customer service, and administrative support. My expertise lies in processing high volumes of data with speed and accuracy while ensuring confidentiality and compliance. I am adept at using digital tools, CRM platforms, and Microsoft applications to enhance efficiency and streamline workflows.
Throughout my career, I have proven my ability to meet tight deadlines in fast-paced environments, contributing to improved operational performance and customer satisfaction. At BAYER, I processed and maintained large datasets with a 99% accuracy rate, significantly reducing data discrepancies and improving customer satisfaction scores. My role at NUYU RECOVERY HOME further honed my skills in client management and data entry, where I implemented best practices that enhanced service delivery.
Experience
Work history, roles, and key accomplishments
Customer Service & Data Entry Clerk
BAYER
Jun 2023 - Oct 2024 (1 year 4 months)
Processed and maintained large datasets with a 99% accuracy rate while ensuring compliance with company standards. Managed sensitive information and utilized CRM tools to streamline customer interactions, contributing to improved customer satisfaction scores.
Client Manager
NUYU RECOVERY HOME
Mar 2020 - Apr 2022 (2 years 1 month)
Oversaw client account management with a focus on efficient data entry and record-keeping. Implemented best practices to improve document retrieval time and provided administrative support to enhance workflow efficiency.
Education
Degrees, certifications, and relevant coursework
Jobberman
Certification, Career Development
2025 - 2025
Participated in a program focused on Soft Skills for Career Success, aimed at improving essential workplace skills.
Pormen Academy
Certification, Customer Service
2023 - 2023
Completed a certification in Customer Service & Relationship Management, enhancing skills in customer interaction and service delivery.
Lagos State Polytechnic
Higher National Diploma, Environmental Biology
2020 - 2022
Completed a Higher National Diploma (HND) in Environmental Biology, focusing on environmental science principles and practices.
The Ibarapa Polytechnic
National Diploma, Science Laboratory Technology
2016 - 2018
Earned a National Diploma (ND) in Science Laboratory Technology, gaining foundational knowledge in laboratory practices and techniques.
Availability
Location
NigeriaAuthorized to work in
Job categories
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