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Esteban SalazarES
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Esteban Salazar

@estebansalazar

I lead manual QA for digital products, coordinating teams and ensuring client-ready delivery.

Costa Rica
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What I'm looking for

I'm looking to lead or contribute hands-on to QA teams delivering high-quality digital products, improving processes, mentoring teammates, and collaborating closely with cross-functional and international teams.

I'm currently supporting quality standards across multiple initiatives at Critical Mass, leading and coordinating projects while serving as the main communication link between the Canada and Costa Rica QC teams.

I create project-specific QC checklists, assign and track work, report progress, onboard team members, and remain hands-on in reviewing deliverables for accuracy, consistency, and compliance.

Previously, I led an offshore QA team at 9North that grew from two to seven people across three countries. At CreativeDrive, I managed four QA Analysts and coordinated manual test plans for web banners, emails, and landing pages across browsers and operating systems.

I've spent 14 years in manual QA and 17 years in digital production, including work with Accenture, Prodigious Latin America, Pernix-Solutions, and avVenta Worldwide. My graphic design background helps me bring a strong visual and process-focused perspective to digital quality, from test cases and bug tracking to functional, regression, smoke, acceptance, and cross-browser testing.

Experience

Work history, roles, and key accomplishments

Critical Mass logoCM

Quality Control Specialist

Apr 2024 - Jul 2026 (2 years 3 months)

Supporting project needs and ensuring quality standards across multiple initiatives. I was responsible for leading and coordinating several projects simultaneously, assigning and tracking tasks, and serving as the main point of communication between the Canada and Costa Rica QC teams.

My role included preparing and delivering task and progress reports, creating project-specific QC checklists, and

9North logoNO

QA Lead

Jun 2022 - Apr 2023 (10 months)

Worked in conjunction with a digital marketing agency in the United States, serving as the QA Lead of an excellent offshore team that started with 2 people and constantly grew to 7 members in 3 countries during my direction.

All the test cases created and used by the team were very unique in order to solve the high volume of projects and adapted to the type of product.

We used the Agile methodol

CreativeDrive logoCR

Lead QA Analyst – Double Digit, Ltda.

Nov 2017 - Jun 2021 (3 years 7 months)

Manage a team of 4 QA Analysts. I prioritize and assign the tasks based on the client’s requirements, capabilities and deadlines. Develop team members and promote the culture of continuous improvement while fostering teamwork and operational excellence.
• Coordinate, manage, create and execute test plans for web banners, emails and landing pages through manual and creative testing on different sce

Accenture logoAC

Senior QA Tester

Sep 2015 - Jun 2017 (1 year 9 months)

Worked as a part of telecommunication account, responsible for testing media content.
Development of creative and visual testing for assets and compositions according to digital brand and requirements to accomplish web/client standards.
Onshore and offshore bug reporting and tracking.
Functional testing for deployment and live production ambiences.
Performed system, unit, acceptance, regression, s

Pernix-Solutions logoPE

Design and QA Director

Dec 2014 - Sep 2015 (9 months)

Responsible of web application testing for medical services.
Conceptualize client’s ideas or provide a new corporate image based on web standards and brand guidelines.
• Bug reporting and tracking.
• Coordinated, create and execute test plans for visual and functional testing.
• Conducted regression, acceptance, functional, smoke and black testing to websites and applications.
• Responsive and c

Freelancer logoFR

Creative Graphic Designer / QA Analyst

Jan 2014 - Nov 2014 (10 months)

As a QA analyst I worked in a temporary project for Possible Digital Agency during 4 months and as a Graphic Designer I worked for several clients developing advertising graphic and web solutions

-Application of Regression Testing, according to specifications and test plans.
-Maintenance and execution of test cases and test plans.
-Testing content and functionality across multiple platforms, da

Prodigious Latin America logoPA

Sr. QA Analyst

Mar 2011 - Dec 2013 (2 years 9 months)

First contact with onshore team in US, working directly with analysts, developers and managers on both countries.

-Experienced in Web Design, Management of digital assets and Quality Assurance
for digital units and digital campaigns.
-Single point of contact for all QA requests in the account.
-Close communication with the team in Chicago.
-Manage all types of content across multiple platforms, d

avVenta Worldwide (Accenture) logoAA

Creative Producer / QA Analyst

Mar 2007 - Jan 2011 (3 years 10 months)

I started working as a Creative Producer at General Motors creative team; this is my first contact with digital agency process and Agile methodologies. Some years later, I took the opportunity to change my career path to QA area in order to be more involved on the process and magnify my possibilities in this industry.

-Manual testing for digital products as Banners, Emails, Sites, and Flash Units

Education

Degrees, certifications, and relevant coursework

UC

Universidad Creativa

Certificación Profesional en diseño e impresión 3D

Issued Dec 2023

UF

Universidad Fidelitas

Bachelor's degree, Graphic Design

2005 - 2008

CN

Centro Cultural Costarricense Norteamericano

Intemediate Level - English Now Program

2006 - 2008

IR

Instituto Tecnológico de Costa Rica

Technical Degree on Web Site Design

2005 - 2006

Tech stack

Software and tools used professionally

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