Eric User

Created marketing content, engaged prospective customers, and converted leads into clients. Conducted field outreach to acquire new packaged water clients, contributing to successful customer growth.

Managed IT hardware and software inventory, user access, and onboarding while providing technical support, computer maintenance, troubleshooting, and system updates.

Provided virtual assistance to clients across various industries, managing scheduling, emails, data entry, document preparation, and administrative tasks. Adapted to diverse client needs and maintained clear communication.

Pursuing a Diploma in Information Communication Technology (ICT) at Kabete National Polytechnic, with expected graduation in 2026.

Enrolled in an 8-week Virtual Assistant program at ALX with certification.

Grade: C+

Activities and societies: Rugby, journalism, and debate

Attended Kerugoya Boys High School, participating in rugby, journalism, and debate activities, and graduated with a mean grade of C+.

Awarded a certificate in Introduction to Cybersecurity from Kenyatta University in 2022.

Grade: 380 marks

Completed primary education with a strong foundation in core academic subjects and essential life skills, graduating with a mean score of 380 marks.

Received a Web Development certificate from the Google Developers Student Club for outstanding project performance.