Looking for a job

Eric Plassl

@ericplassl

Message

I build production AI and ML systems for enterprise operations.

Canada

Message

What I'm looking for

I'm looking to build and deploy scalable AI and machine learning solutions that improve automation, operational performance, and measurable business outcomes.

I've built production machine learning systems at TELUS and LifeLabs across network operations, marketing, healthcare, and government reporting.

At TELUS, my models improved roaming experience scores by 29%, achieved a 10.3% CTR across 80,000+ customers, and reduced tower issue detection from five days to 15 minutes across 100,000+ towers.

At LifeLabs, I've delivered forecasting, anomaly detection, automated data pipelines, KPI reporting, and population-health analytics to support cancer screening, compliance, and long-term planning. I also design and deploy AI systems using LLMs and cloud infrastructure for web and mobile platforms.

Experience

Work history, roles, and key accomplishments

Current

Senior AI Implementation Engineer

Current

Solution Community

Apr 2026 - Present (5 months)

Design and deploy AI systems by selecting LLMs and infrastructure, integrating them into web and mobile platforms, and leading cross-team adoption to improve development speed, automation, and system performance.

AI LLM Infrastructure Web Platform Mobile Platforms Automation System performance

Specialty Manager, Clinical Analytics

LifeLabs Medical Laboratory Services

Jan 2026 - Apr 2026 (3 months)

Built machine learning models to detect physician specialty patterns and billing anomalies, supporting investigations into billing accuracy and coding integrity. Developed automated data pipelines and dashboards for cancer program monitoring and launched a pilot outreach program to increase screening return rates.

Machine Learning Data Pipelines Dashboarding KPI Reporting Cancer Screening Population Health Analytics Model Monitoring Data Targeting

Government Performance & Reporting Manager

LifeLabs Medical Laboratory Services

Jul 2024 - Jan 2026 (1 year 6 months)

Built machine learning models for site suitability and time series forecasting for medical test volumes. Deployed automated SLA alerting, delivered KPI packages aligned with Ministry contracts, and developed Power BI dashboards for senior leadership.

Machine Learning Time series Forecasting SLO SLA Alerting KPI Reporting Power BI Data Governance Quality Control Stakeholder Management

Data Scientist - Analytics & AI

TELUS Cellular

Jan 2015 - Mar 2024 (9 years 2 months)

Built and deployed production ML models across NLP, forecasting, and anomaly detection, achieving a 10.3% CTR on a marketing model and a 29% improvement in roaming experience scores. Led transition to real-time AI-driven alerting, reducing service gaps by 25%.