Eric Castro

Acting as backup to the Billing & Collection Manager, organizing team activities, and managing enterprise and partner customer accounts. Ensured accurate billing, collections, and revenue adjustments, and supported audits across multiple entities.

Assessed customer credit risk, assigned risk ratings, and established credit limits. Collaborated with sales and customers to mitigate risk and managed collection actions.

Coordinated collections for about 250 customer accounts in Africa and Brazil, limited financial exposure, and maintained databases. Prepared weekly trackers and worked with sales and treasury to ensure timely payments.

Coordinated cash collection activities for 300 overdue accounts, negotiated payment plans, and managed bad debt files. Prepared weekly aged debt SOX reports and supported audits.

Managed cash collection for French and UK accounts, maintained past dues below 10%, and prepared monthly aged debt reports. Assisted in software migration from MFGPRO to Oracle.

Managed two migrations of Accounts Receivable from France to Ireland, assisted in SAP migration, and handled credit and collection activities for French accounts. Mentored and trained new hires.

Processed high volume invoices (60-100 per day), booked invoices from French sites, and reconciled vendor accounts. Prepared month-end intercompany reconciliations and liaised with management.

Communicated with customers to follow up on collections, allocated cash receipts, and prepared monthly data validation reports. Achieved operational targets and KPIs.

Completed a German Beginner course at Loyens & Loeff from March to July 2019.

Earned a Professional Trainer Certificate (CAP) in 2007.

Completed a college degree in Business Administration and Development at the Catholic University of Portugal.