At FINTRADE SH.P.K. (FINMAN GROUP), I manage procurement of steel, stainless steel, and metal products from European and regional suppliers. I negotiate commercial terms and framework agreements, and coordinate with engineering and logistics teams on technical evaluations, stock needs, and delivery plans.
I work with suppliers and internal stakeholders throughout the purchasing cycle, addressing delivery, documentation, quality, and availability issues. I use Excel and procurement systems to track orders, analyze pricing and market trends, and support cost-effective sourcing.
Previously, as a Data Analyst & Software Implementation Specialist at FINTRADE SH.P.K. (FINMAN GROUP), I created and maintained KPIs and prepared weekly reports for managers. I also researched recurring user concerns and supported users as they adapted to new processes and automation tools.
At KREDO FINANCE and CREDIT2ALL, I worked across customer relationship, conversion, customer care, and debt collection roles. I handled customer complaints and account inquiries, researched issues, and negotiated payment arrangements while maintaining accurate records.
