Emmanuel Ogala
@emmanuelogala
Quality Assurance Tester with expertise in Client Success and UX Design.
NigeriaWhat I'm looking for
I am a dedicated professional with a strong background in Computer Science, specializing in Quality Assurance and Client Success. My experience at Stable Shield Solutions Limited allowed me to hone my skills in responding to client inquiries, identifying their goals, and resolving challenges effectively. I have a proven track record of establishing trust and rapport with clients, ensuring their needs are met while enhancing the company's reputation.
In addition to my client-facing role, I have a solid foundation in Quality Assurance, where I executed tests on products, performed regression testing, and meticulously documented defects. My internship experiences, particularly at QaceTech and Harmony Innovation Hub, have equipped me with hands-on skills in manual testing and UI/UX design. I am passionate about creating user-centered solutions that empower cross-functional teams and drive business growth.
Experience
Work history, roles, and key accomplishments
Intern - Quality Assurance Tester
QaceTech
Jun 2024 - Jul 2024 (1 month)
Assisted in developing test plans and conducted manual testing on software applications, contributing to quality assurance processes.
Quality Assurance Tester
Stable Shield Solutions Limited
Jan 2024 - Mar 2024 (2 months)
Executed comprehensive tests on products, performed regression testing, and documented defects to ensure quality standards were met.
Client Success/Support
Stable Shield Solutions Limited
Jan 2024 - Mar 2024 (2 months)
Managed client inquiries and established strong relationships to understand and resolve their challenges. Ensured client satisfaction through effective communication and support.
Social Media Manager
Stable Shield Solutions Limited
Jan 2024 - Mar 2024 (2 months)
Created and managed engaging content across social media platforms, enhancing brand visibility and interaction with clients.
Intern - UI/UX Design
Harmony Innovation Hub
Jan 2022 - Jun 2022 (5 months)
Conducted user research and designed prototypes for various applications, collaborating with teams to enhance user experience.
Education
Degrees, certifications, and relevant coursework
Federal University, Lokoja
Bachelor of Science, Computer Science
2023 -
Grade: Second Class (Upper Division)
Studied Computer Science with a focus on software development, algorithms, and data structures, achieving a Second Class (Upper Division) classification.
St Kizito Seminary
WASSCE
2018 -
Completed the West African Senior School Certificate Examination (WASSCE) with a focus on general education subjects.
LGEA Central School, Imane
First School Leaving Certificate
2012 -
Achieved the First School Leaving Certificate, marking the completion of primary education.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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