Open to opportunities

emma maina

@emmamaina

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Experienced professional skilled in academic writing and eCommerce support.

Kenya

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What I'm looking for

I am looking for a role that values creativity and offers opportunities for growth.

I am an experienced professional with a diverse background in academic writing, eCommerce support, accounting, and sales. My journey has equipped me with a unique blend of skills, including content creation, data entry, financial recordkeeping, and customer service. I pride myself on being organized, adaptable, and committed to delivering high-quality results in a timely manner.

In my recent role as a Freelance Academic Writer, I have honed my research and content creation skills, ensuring that I meet academic standards and client guidelines. My experience as an Ecommerce Virtual Assistant further enhanced my ability to manage product listings, handle customer inquiries, and create engaging social media content. I am passionate about leveraging my skills to contribute positively to any team I join.

Experience

Work history, roles, and key accomplishments

Current

Freelance Academic Writer

Current

Edusson Writing Company

Jun 2023 - Present (2 years 1 month)

Conducted in-depth research and content creation to deliver original and high-quality academic work, ensuring all content was error-free and met quality standards. Managed multiple projects efficiently, completing assignments within deadlines while adhering to client guidelines and various formatting styles.

Research Content Creation Harvard Editing Proofreading Time Management

Ecommerce Virtual Assistant

Sarah Palmer (UK)

Nov 2022 - Present (2 years 8 months)

Managed and updated product listings on WordPress and Facebook Shop, ensuring accurate descriptions, pricing, and high-quality images. Handled customer inquiries via email and social media, providing prompt and professional support while maintaining inventory spreadsheets and assisting with blog posting.

WordPress Facebook Shop Customer Service Canva Inventory Management SEO Data Entry

Accountant Intern

Mawingo Secondary School

Jan 2022 - Present (3 years 6 months)

Assisted in maintaining accurate financial records, including receipts, invoices, and ledgers, and supported the preparation of school budgets and financial plans. Participated in bank reconciliations, account verifications, and managed petty cash, while also organizing and filing financial documents.

Financial Record Organization Budgeting Bank Reconciliation Petty Cash Data Entry Financial Reporting Document Management

Sales Representative

Platinum Credit Limited

Jan 2018 - Present (7 years 6 months)

Identified and engaged potential clients to promote and sell the company’s financial products and services, consistently achieving or exceeding assigned sales targets. Built and maintained strong relationships with clients, providing detailed product information and analyzing market trends to identify new sales opportunities.

Sales Customer Relationship Management Product Knowledge Market Research Sales Reporting Financial Products Persuasion

Education

Degrees, certifications, and relevant coursework

Mount Kenya University

Bachelor of Business Management, Business Management (Risk Management and Insurance)

Currently pursuing a Bachelor of Business Management with a major in Risk Management and Insurance. This part-time program is enhancing my understanding of business operations and financial risk.

Zetech University

Diploma in Accounting and Finance, Accounting and Finance

Grade: Credit

Completed a Diploma in Accounting and Finance, gaining foundational knowledge in financial recordkeeping, budgeting, and financial analysis. This program provided practical skills essential for accounting roles.