Open to opportunities

Em Jey

@emjey

Message

I build client websites with React and convert customers through clear, effective communication.

Lebanon

Message

What I'm looking for

I'm looking for an opportunity where I can build web experiences, contribute with HTML, CSS, and React, and continue growing through hands-on client or team projects.

I've built five fully functional client websites as a freelance web developer, using HTML, CSS, and React while managing client communication and delivery independently.

At America's Health, I made outbound calls to prospective customers across the U.S., explained insurance-plan benefits, and converted more than 15 customers in a remote phone-sales role.

My experience at Pineland Resort included cashier, runner, and waiter responsibilities, where I processed transactions accurately and supported guests during busy service periods.

I'm completing a Computer Science degree at LIU University and have earned Google Cybersecurity and Web Development Bootcamp certifications.

Experience

Work history, roles, and key accomplishments

Call Center Agent

America's Health

Jan 2024 - Jan 2025 (1 year)

Made outbound calls to prospective customers across the U.S. to present insurance plans. Built rapport quickly over the phone and clearly explained plan benefits to a cold audience, successfully converting 15+ customers.

Customer Engagement Remote Work

Freelance Web Developer

Self-employed

Jan 2021 - Jan 2022 (1 year)

Built 5 fully functional client websites using HTML, CSS, and React. Managed client communication and project delivery independently.

HTML CSS React Client Communication Project Management

Cashier / Runner / Waiter

Pineland Resort

Jan 2020 - Jan 2021 (1 year)

Processed customer transactions accurately and efficiently as a cashier. Provided friendly, attentive service as a runner and waiter during busy periods, working well under pressure in a fast-paced, guest-facing environment.

Customer Service Time Management