Open to opportunities

Eman User

@emanuser4

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International Business Administration student skilled in digital marketing, IT support, and branding.

Kenya

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What I'm looking for

I seek remote roles that combine marketing, IT, and operations where I can lead projects, optimize workflows, and drive measurable growth.

I am an International Business Administration student with practical experience in digital marketing, IT support, front-end development, and branding. I have founded a branding company, led client projects and campaigns, and improved operational efficiency through tech-based solutions for SMEs and corporate clients.

I deliver measurable results — resolving 90% of technical issues in support roles, implementing cloud-based document management, and boosting online presence through site and social updates. I seek modern remote roles that blend marketing, IT, and business operations where I can scale impact and lead initiatives.

Experience

Work history, roles, and key accomplishments

Current

IT Tech Support

Current

Africa Bestmore Safaris

Jul 2024 - Present (1 year 4 months)

Managed website updates and online customer inquiries, resolved 90% of technical issues and implemented system optimizations that reduced downtime for booking and communication tools.

IT Support Troubleshooting Optimization Customer Support Digital Tools

Current

Founder & Branding Strategist

Current

INKD

Jan 2023 - Present (2 years 10 months)

Led branding operations and design strategy for SMEs, managed client projects and social media campaigns, and coordinated brand shoots to build digital assets and workflows.

Brand Strategy Content Creation Social Media Management Project Coordination Digital Asset Management Influencer Collaboration

IT Intern

1SOW Construction Limited

Apr 2022 - Jan 2023 (9 months)

Maintained and troubleshot computer systems and networks, implemented cloud-based document management and streamlined IT support procedures to reduce response time.

Document Management Data Backup Printer Installation

Education

Degrees, certifications, and relevant coursework

United States International University – Africa

Bachelor of Business Administration, International Business Administration

Pursuing a Bachelor's Degree in International Business Administration with expected completion in April 2026; focused on international business, marketing, and tech-enabled solutions.