Open to opportunities

Elizabeth User

@elizabethuser4

Senior DevOps Engineer driving multi-cloud Kubernetes platforms, CI/CD, and observability to deliver high-uptime deployments.

United States

Message

What I'm looking for

I’m looking to lead multi-cloud DevOps and platform initiatives—building Kubernetes infrastructure, automated CI/CD, and observability—so teams can ship secure, high-availability services faster, with measurable reliability improvements.

I’m a Senior DevOps Engineer focused on building multi-cloud platforms that stay fast, reliable, and secure. At Paychex, I led DevOps architecture across AWS and Azure, enabling millions of payroll transactions with 99.95% platform uptime.

I design and ship Kubernetes-based infrastructure using Docker, Kubernetes (Amazon EKS), Helm, and Terraform, automating provisioning and environment management to cut manual errors by 80%. I also build end-to-end CI/CD pipelines with GitHub Actions and Kubernetes deployment automation—accelerating deployment speed by 70% and supporting multiple releases per day.

I’m equally strong in operational excellence: I established observability and incident response using Prometheus, Grafana, AWS CloudWatch, alerting pipelines, and centralized logging, reducing MTTR by 40%. I enjoy collaborating with backend engineers, SREs, data scientists, and product teams, and I’ve built an internal developer platform that lets 20+ engineering teams self-serve infrastructure across AWS and Azure.

Experience

Work history, roles, and key accomplishments

Current

Senior DevOps Engineer

Current

Paychex

Mar 2020 - Present (6 years)

Led multi-cloud DevOps architecture for a payroll processing and analytics platform on AWS and Azure, achieving 99.95% uptime. Reduced infrastructure provisioning time by 60% and manual configuration errors by 80% with Terraform IaC, and improved deployment speed by 70% through CI/CD automation and Kubernetes.

Kubernetes Terraform CI CD Helm Docker GitHub Actions Prometheus Grafana Azure Machine Learning

Senior DevOps Engineer

Cogent Infotech

Feb 2018 - Aug 2021 (3 years 6 months)

Led a large-scale AWS cloud migration and DevOps transformation for a retail e-commerce platform, reaching 99.9% uptime while shifting release cadence from monthly to weekly. Built CI/CD pipelines with Jenkins and GitLab CI, cutting manual deployment effort by 65% and reducing cloud infrastructure costs by ~50%.

AWS Kubernetes Docker Jenkins Gitlab CI CI CD Monitoring Prometheus Grafana

Software Engineer

Thermo Fisher Scientific

Aug 2018 - Mar 2020 (1 year 7 months)

Developed enterprise microservices for digital publishing workflows using Spring Boot REST APIs, MVC architecture, and Oracle database integration. Implemented Spring Kafka event processing to improve throughput and responsiveness, built Jenkins CI pipelines with Linux scripting to reduce manual deployment work by 40%, and lowered data processing latency by ~30%.