Elizabeth Heeney
@elizabethheeney
I code pathology and laboratory services accurately to support compliant, clean claims.
United StatesWhat I'm looking for
I'm a Medical Coder currently supporting pathology services at Northwest Arkansas Pathology Associates, where I assign ICD-10-CM, CPT, and HCPCS codes, clarify documentation with clinical teams, and help reduce claim denials.
I also coded pathology and laboratory services at NeoGenomics, reviewing physician documentation, supporting audits and quality initiatives, and improving coding workflows while following payer and regulatory requirements.
Before coding, I transcribed high-volume medical reports while maintaining HIPAA compliance and strict turnaround times. My earlier experience in recruiting and customer service strengthened my communication, documentation, problem-solving, and relationship-building skills.
I'm focused on accurate coding, thorough documentation review, and practical process improvements that support compliant reimbursement.
Experience
Work history, roles, and key accomplishments
Medical Coder
Northwest Arkansas Pathology Associates
Mar 2021 - Present (5 years 5 months)
Assigns accurate ICD-10-CM, CPT, and HCPCS codes for pathology services while maintaining high productivity and compliance standards. Collaborates with physicians and healthcare professionals to clarify documentation and resolve coding discrepancies, improving accuracy and reducing claim denials.
Assigns accurate ICD-10-CM, CPT, and HCPCS codes for pathology and laboratory services, ensuring compliance with payer and regulatory guidelines. Reviews physician documentation for completeness and accuracy, proactively resolving discrepancies to support clean claim submission.
Transcriptionist
Northwest Arkansas Pathology Associates
Dec 2019 - Mar 2021 (1 year 3 months)
Transcribed medical reports, dictations, and correspondence with exceptional accuracy while maintaining HIPAA compliance and confidentiality standards. Managed a high-volume workload while consistently meeting strict turnaround deadlines.
Utilized job boards, social media platforms, and professional networks to identify and recruit qualified candidates. Managed the full recruitment lifecycle from sourcing and interviewing through onboarding.
Delivered exceptional customer service by resolving inquiries, concerns, and transportation-related issues promptly and professionally. Served as the primary point of contact for customers, carriers, and drivers while maintaining positive business relationships.
Education
Degrees, certifications, and relevant coursework
American Academy of Professional Coders
Certificate, Medical Coding
Completed AAPC training in medical coding, gaining proficiency in ICD-10-CM, CPT, and HCPCS coding.
Rogers High School
High School Diploma, General Studies
Earned a high school diploma from Rogers High School in Rogers, Arkansas.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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