Elisa Venturini

I am a proactive, detail-oriented cybersecurity operations support professional with hands-on experience in remote systems monitoring, incident response, and compliance documentation. I have supported overnight and remote operations by following predefined protocols and escalating issues to technical teams to maintain system reliability.

At Alico Cyber Solutions I monitored internal systems, responded to alerts, and maintained digital records aligned with security and federal standards, while assisting onboarding and knowledge documentation to improve workflows. Previously, I coordinated and monitored 100+ online training sessions, created troubleshooting guides, and resolved participant access issues in real time.

I bring strong communication, analytical thinking, and time-management skills, plus familiarity with SQL, Snowflake, and cybersecurity awareness. I am eager to expand my technical expertise in Snowflake, SQL, and Azure Data Factory and contribute to reliable overnight data operations.