Elia User
@eliauser
Outreach specialist skilled in lead generation and appointment setting.
LebanonWhat I'm looking for
I am an outreach specialist with hands-on experience in appointment setting, lead generation, and community marketing across remote and local contexts.
I have successfully connected clinic managers and practitioners, conducted targeted outreach in Lebanese communities, and managed cold-calling campaigns that drove booked appointments and student acquisition.
As an educator, I delivered demo classes, taught networking analysis and advanced coding concepts, and resolved technical issues for students and customers, demonstrating strong communication and instructional skills.
I hold a Computer Sciences degree and certifications in RPA (UiPath) and digital marketing; I bring time-management, customer assistance, and technical troubleshooting strengths to roles that require both outreach and technical fluency.
Experience
Work history, roles, and key accomplishments
Outreach Specialist
Oce Optim
Jan 2025 - Mar 2025 (2 months)
Performed appointment setting and cold calling for Lebanese outreach, documented tasks and connected prospects to services across targeted communities during a short-term remote engagement.
Lead Generation Specialist
SimpleCare
Feb 2024 - Jan 2025 (11 months)
Generated leads remotely to connect clinic managers with practitioners, executing outreach campaigns and qualifying prospects to drive customer acquisition.
Educator
Brightchamps
Jan 2023 - Dec 2024 (1 year 11 months)
Delivered demo classes for student acquisition, taught networking and advanced coding concepts, and resolved technical issues to improve retention and learning outcomes.
Floor Supervisor
Ministry of Education
Jan 2019 - Dec 2021 (2 years 11 months)
Supervised floor operations and staff in educational settings, ensuring service standards and supporting administrative tasks across assigned facilities.
Customer Service Representative
Advanced B.O.T.
Jan 2020 - Dec 2020 (11 months)
Conducted surveys across local personas and documented findings while providing frontline customer assistance in Beirut.
Education
Degrees, certifications, and relevant coursework
LULebanese Canadian University
Bachelor of Science, Computer Sciences
2019 - 2024
Pursued a degree in computer sciences with coursework covering programming, networking analysis, and advanced coding concepts.
Availability
Location
LebanonAuthorized to work in
Job categories
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