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Elfreym John MendozaEM
Open to opportunities

Elfreym John Mendoza

@elfreymjohnmendoza

Mid software quality assurance engineer focused on reliable, efficient testing.

Philippines
Message

What I'm looking for

I seek QA roles in collaborative SaaS teams where I can own manual and API testing, improve test processes, use AI-assisted testing, and grow toward automation or QA leadership.

I am a Mid Software Quality Assurance Engineer with hands-on experience in manual and API testing across web and mobile platforms, focused on ensuring product quality for SaaS HRIS products. I design and execute test cases, manage defect tracking with Jira, and perform UAT, regression, smoke, and exploratory testing.

I have contributed to process improvements such as shift-left testing, use of AI tools to enhance test-case creation and coverage, and authored troubleshooting documentation for support teams. I perform API testing with Postman, maintain test documentation, and prepare Test Completion Reports summarizing coverage and release readiness.

My background includes certifications (ISTQB Certified Tester Foundation Level, Certified Payroll Professional) and practical experience at Sprout Solutions Inc. and Hurey Software Technologies, where I participated in defect triage, collaborated with developers and stakeholders, and supported continuous improvement initiatives.

Experience

Work history, roles, and key accomplishments

SI
Current

Mid Software QA Engineer

Sprout Solutions Inc.

Nov 2022 - Present (3 years 4 months)

Perform manual and API testing for web and mobile HRIS SaaS products, executing UAT, functional, regression, smoke, and exploratory tests while managing defects through Jira and improving test coverage with AI-assisted methods.

HI

Associate Quality Assurance Engineer

Hurey Software Technologies Inc.

Jul 2020 - Oct 2022 (2 years 3 months)

Executed regression and integration testing for SaaS HRIS solutions, documented integration issues and fixes, contributed troubleshooting knowledge to the support knowledge base, and collaborated with development on defect resolution.

Education

Degrees, certifications, and relevant coursework

AA

Asian College of Aeronautics

Aircraft Maintenance Technology

2015 - 2018

Completed studies in Aircraft Maintenance Technology at Asian College of Aeronautics from 06/2015 to 04/2018.

Tech stack

Software and tools used professionally

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Elfreym John Mendoza - Mid Software QA Engineer - Sprout Solutions Inc. | Himalayas