Open to opportunities

Eleanor Mou

@eleanormou

Message

Results-driven UX/UI designer specializing in user-centered design.

Hong Kong

Message

What I'm looking for

I am looking for a role that values creativity and collaboration, where I can contribute to impactful design solutions and continue to grow professionally.

As a UX/UI Designer with over four years of experience in fintech and Web3, I have honed my skills in user-centered design and digital product strategy. My journey began at Simon Fraser University, where I earned my Bachelor of Arts in Interactive Arts and Technology. Since then, I have worked with various companies, including a Web3 gaming company and Teyk, where I led UX/UI strategies that significantly improved user engagement and conversion rates.

At Teyk, I successfully redesigned the investment plan experience, resulting in a 10% increase in conversion rates through simplified onboarding flows. My ability to conduct user research and usability testing has led to a 20% decrease in customer support queries, showcasing my commitment to enhancing user experiences. I thrive in collaborative environments, working closely with product managers and engineers to implement data-informed design decisions that align business goals with user needs.

Experience

Work history, roles, and key accomplishments

Current

Freelance UX / UI Designer

Current

Web3 Gaming Company

Nov 2023 - Present (1 year 8 months)

Designed interactive prototypes and high-fidelity UI for a blockchain-based gaming marketplace, enhancing seamless navigation and conversion rates. Streamlined onboarding processes and presented UX insights to stakeholders.

User Centered Design Prototyping Design Thinking Interaction Design UX Research Figma JavaScript

UX / UI Designer

Teyk

Jan 2022 - Oct 2023 (1 year 9 months)

Led UX/UI strategy for Teyk’s investment platform, achieving a 15% increase in user engagement. Redesigned onboarding flows and developed a scalable design system, improving UI consistency and reducing support queries.

User Centered Design Design Systems Wireframing Prototyping UX Research Figma Sketch Adobe Suite Agile Methodology

UI Designer

Glory Star Group

Apr 2020 - Jan 2022 (1 year 9 months)

Supported end-to-end UX/UI design for eService platforms, ensuring accessibility and responsive design. Conducted A/B testing to evaluate new UI components and developed UI libraries for design consistency.

UX UI Design Accessibility A B Testing JavaScript Figma Agile Methodology UX Writing Prototyping Design Systems

Education

Degrees, certifications, and relevant coursework

Simon Fraser University

Bachelor of Arts, Interactive Arts and Technology

2014 - 2019

Studied Interactive Arts and Technology, focusing on user-centered design and digital product strategy. Developed skills in prototyping, wireframing, and design systems, enhancing usability and engagement in digital products.