Eka User

Provided resident support for account queries with attention and accuracy, managing rent collection for all residents. Responsible for setting up new accounts, properties, and accounting codes, and liaised extensively with external auditors in producing year-end reports and accounts queries. Prepared year-end accounts including P&L, Balance Sheet, and journal entries, while also supporting the Acc

Prepared client Service Charge Accounts and reports within strict deadlines and SLA. Reviewed and processed movements of expenditures between cost heads, along with prepayments and accruals at Service Charge Year-end Reconciliation. Issued section 20B where applicable and prepared balance sheet reconciliation with detailed analysis of P&L accounts.

Provided an in-depth and consultative management approach regarding resolution plans for clients when receiving queries. Identified the cause of queries and understood the nature of non-support queries, supporting clients closely on the statuses of their inquiries. Maintained support logs in accordance with company policy, ensuring all actions were updated clearly and efficiently.

Supported the Financial Accountant in the daily production of monthly reports and updating financial records. Performed journal posting and reconciliations of vendor accounts and bank. Liaised with vendors, re-allocated debtors, requested payment approvals, processed sales ledger, and checked HMRC filings and VAT returns for all registered companies.

Worked independently and as a team to deliver property year-end reports in a timely manner, demonstrating effective communication and a thorough eye for detail. Prepared year-end accounts including P&L, Balance Sheet reconciliations, accruals, and prepayments. Liaised with external auditors, resolved account queries, prepared accounts packs for end users, and monitored cash flow with assistance fr

Assisted in the collation of quarterly charity finance for submission to HMRC within specified timelines. Responsible for financial controls and compliance, ensuring regulatory standards were adhered to within the team. Assisted the account manager in improving current processes, fostered team spirit, and instilled good communication skills for training within the team.

Supported the bank account reconciliation process to assure balanced accounts and worked with auditors to perform internal audits for effective outcomes. Maintained the purchase and sales ledger, statement reconciliation, and recorded all procurement entries in the system. Monitored and retained purchase and sales accounts, checked all bank details and records of contractors, and reconciled compan

Studied Business Management.

Completed an AAT Diploma.

Obtained a Certificate in Book-Keeping through long-distance learning.