Looking for a job

Ei Yamin Oo

@eiyaminoo

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Customer service professional at TENG HOE PTE LTD handling invoice management and customer relationships.

Myanmar

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What I'm looking for

I’m looking for challenging opportunities in an environment that encourages me to succeed and grow professionally, where I can use my skills and knowledge to support the organization’s success.

At TENG HOE PTE LTD, I handled customer service, invoice management, payment follow-up, and order coordination remotely.

At Esperado Lake View Hotel, I worked as a cashier before moving into customer service. I answered customer questions, explained hotel services and cuisines, addressed complaints, and reported to the manager.

At Plam Spring Hotel, I used the POS system, checked daily cash in and out, and prepared financial reports in Excel. At 5 Stars Hotel Yangon, I cleaned public areas and received room attendant training.

Experience

Work history, roles, and key accomplishments

Customer Service

Teng Hoe Pte Ltd

Jan 2024 - Dec 2026 (2 years 11 months)

Handled customer service, invoice management, payment follow-up, order coordination, and customer relationship management.

Customer Service Invoice Management Payment Follow Up Order Coordination Customer Relationship Management Communication Skills

Public Area Attendant

Lotte Hotel Yangon

Apr 2024 - Oct 2024 (6 months)

Trained to clean and maintain hotel public areas such as lobbies, restaurants, bars, and guest toilets. Also received room attendant training after duty hours.

Cleaning Maintenance Housekeeping Attention To Detail

Office Staff & Customer Service

Esperado Lake View Hotel

Jan 2021 - Dec 2023 (2 years 11 months)

Started as a cashier, learned POS system, arranged payroll and duty rosters. Promoted to Customer Service after 8 months, handling customer inquiries, explaining hotel services and cuisines, resolving complaints, and reporting to management.

POS systems Payroll Duty Roster Customer Service Complaint Resolution Reporting