Seeking opportunity for career growth and great work-life balance.
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@egordon
Experienced electrical controls engineer open to new opportunities.
United StatesSeeking opportunity for career growth and great work-life balance.
Experienced electrical engineer with a focus on controls & technical support across the IoT, petroleum, & process automation industries. Seeking opportunities for further career growth and work-life balance.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Work history, roles, and key accomplishments
SAProvided technical support for IoT hardware devices, handling escalations and site support requests and authoring customer-facing documentation. Received multiple CSAT awards for consistently positive customer feedback and resolution outcomes.
Agora Edge IoT Solutions
Oct 2018 - Sep 2021 (2 years 11 months)
Executed installation, commissioning, and troubleshooting of field IoT devices and provided remote support for client field operations. Authored the Agora gateway field installation and troubleshooting manual and led field installation activities for the company's premier enterprise project.
TETested, installed, commissioned, and troubleshot topsides and subsea electrical controls offshore; led factory and site integration tests and supported start-up and well commissioning for ExxonMobil Hibernia Southern Extension, earning a Customer Success Spotlight award.
Technical Associates
Jun 2011 - Apr 2013 (1 year 10 months)
Supported industrial controls automation for beverage and household production plants, designed and edited HMI/PLC applications using Rockwell and GE Proficy, and maintained systems operations manuals and IO lists.
TATechnical Associates
Jan 2007 - May 2011 (4 years 4 months)
Supported industrial controls automation of beverage and household solutions production plants.
Degrees, certifications, and relevant coursework
GTBachelor of Science, Electrical Engineering
2005 - 2011
Activities and societies: Men's Track Team Manager
Electrical Engineering Cooperative Graduate
Software and tools used professionally
Microsoft Azure
Google Cloud Platform
Kubernetes
Salesforce
Lucidchart
Microsoft SharePoint
Workday
Slack
Microsoft Teams
Zendesk
Jira
PowerShell
MATLAB
Google Maps
Linux
Google Workspace
Microsoft Office 365
Confluence
Microsoft Excel
Docker
VirtualBox
Zoom
Google Meet
TeamViewer
Amazon Web Services (AWS)
SAP
FreshDesk
Airtable
United StatesYou can contact Eugene and 90k+ other talented remote workers on Himalayas.
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