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eggsy User

@eggsyuser

Information Security Operator at IBM who administered enterprise security devices and investigated network security alerts.

Poland

Message

At IBM, I administered and maintained enterprise security devices, including Palo Alto NGFW, QRadar, Fortigate, Cisco ASA/FTD/FMC, and Checkpoint. I configured security policies and investigated alerts, eliminating false positives under established SLA procedures.

At Lutech, I monitored enterprise network infrastructure and security perimeter devices, using SIEM tools for packet and log analysis. I also supported vulnerability management, patching, and network security system configuration.

Experience

Work history, roles, and key accomplishments

Control Room Specialist

Lutech

Nov 2025 - Feb 2026 (3 months)

Monitored enterprise network infrastructure and security perimeter devices to ensure high service availability and compliance with SLAs. Performed deep-packet and log analysis using SIEM tools to diagnose network issues.

SIEM Firewalls Routers Network Monitoring Vulnerability Management Patching Firmware Optimization

Information Security Operator (SOC L1)

IBM

Nov 2021 - Apr 2025 (3 years 5 months)

Administered and maintained multi-vendor enterprise security devices including Palo Alto NGFW, QRadar, Fortigate, and Cisco ASA/FTD/FMC. Conducted root-cause investigation of network security alerts and managed security policies.

Palo Alto NGFW QRadar FortiGate Cisco FTD FMC Checkpoint IDS IPS EDR XDR VPN ACLs Change Management

IT support (L1)

Hemmersbach

Oct 2020 - Oct 2021 (1 year)

Provided internal customer technical support and triage remediation of software and hardware incidents. Managed Active Directory user administration and remote incident resolution.

Technical Support Active Directory Incident Management Remote Support Software Distribution