At CAPRICIA PRODUCTIONS, I plan and run manual tests across workflows, releases, and edge cases. I document reproducible defects with clear evidence, retest fixes, and share quality risks with Development and Product in an international remote environment.
I created PulseDesk, a fictional helpdesk environment and educational web QA lab, with AI assistance. I used it to explore input validation and web workflows, document test cases and QA evidence, and implement Playwright E2E checks with GitHub Actions CI.
Before QA, I handled bilingual customer requests at LMA SHIPPING AND CONSULTING and triaged support tickets at 7LINK INTERNET. My Systems Analysis and Development degree and fluent English support my work investigating issues and communicating findings.

