edgar diaz
@edgardiaz
Cybersecurity-focused network and VoIP infrastructure professional, leveraging 25+ years to secure systems and reduce risk.
What I'm looking for
I’m a technology professional with 25+ years of experience in network infrastructure, VoIP systems, and high-profile operations. I founded EasyPhone Dominicana, designing custom dial plans, managing server infrastructure, and implementing a 48-hour network audit system for B2B corporate clients.
In my current role (Senior Concierge — Security & Technology Operations), I manage security systems including scanners, CCTV cameras, and facial recognition technology. I also administer equipment inventory and support strict confidentiality requirements while working with high-profile private and governmental client accounts.
I’m currently transitioning into cybersecurity through focused training in Linux security, network protection, and risk management via the Google Cybersecurity Certificate program. I’ve completed “Foundations of Cybersecurity,” “Play It Safe: Manage Security Risks,” and “Connect and Protect: Networks and Network Security.”
My background blends practical operations with security thinking—especially around monitoring, anomaly detection, and risk controls. I’ve built Linux security practice projects around file permissions and command-line navigation, and I’m eager to apply this mindset to protect networks end-to-end.
Experience
Work history, roles, and key accomplishments
Senior Concierge - Security Ops
Central Park South Associates LLC
Oct 2018 - Present (7 years 8 months)
Managed security systems including scanners, CCTV cameras, and facial recognition technology for high-profile clients. Administered equipment inventory/distribution and optimized daily operations using advanced computer and software knowledge.
Operated Epic medical software for inventory design, CPM tracking, and usage reporting for patient equipment needs. Managed insurance authorizations through Medicare, Medicaid, Tricare, and commercial plans while coordinating with clinical stakeholders.
Service Maintenance Associate
Toyota of Hackensack
Apr 2013 - Mar 2015 (1 year 11 months)
Managed inventory, customer hospitality, and vehicle delivery after repairs and PDI inspections. Coordinated post-service operations to support smooth customer handoffs.
Founder & CEO (VoIP)
EasyPhone Dominicana
Jan 2006 - Jan 2015 (9 years)
Founded and operated a B2B VoIP company providing high-volume international calling services to export companies across the Dominican Republic. Designed client-specific dial plans (routing across 100+ countries), built server infrastructure for VoIP traffic, and implemented a 48-hour call audit system to detect unauthorized usage.
Education
Degrees, certifications, and relevant coursework
PUCMM
Post Graduate, Telecommunication Marketing
2003 - 2007
Completed a Post Graduate program in Telecommunication Marketing at PUCMM in Santiago, Dominican Republic.
PUCMM
Marketing License, Marketing
1992 - 2003
Completed a Marketing License program at PUCMM in Santiago, Dominican Republic.
Availability
Location
Authorized to work in
Job categories
Skills
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