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Dylan ChapmanDC
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Dylan Chapman

@dylanchapman

Backend engineer at Palo Alto Networks building Cloud NGFW services and an LLM alert-triage system that cut on-call pages by over 55%.

United States
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At Palo Alto Networks, I design and build Go and Python backend APIs and services for Cloud NGFW, including operations used across internal services and high volumes of customer traffic. I also designed durable Temporal-based workflows that coordinate state across microservices.

I built a production LLM service on GCP that uses firewall and service-health telemetry to triage and remediate alerts, cutting on-call pages by over 55%. A tiered retrieval and caching layer over BigQuery supports the service.

I also built a run-telemetry pipeline that persists structured events to BigQuery for reconstruction and analysis, with Grafana and Chronosphere dashboards and alerting. Earlier, at LSEG – TORA Trading Services, I developed Python and SQL tools and pipelines for time-series data and transaction reporting.

Experience

Work history, roles, and key accomplishments

LS

Software Engineer Intern

LSEG – TORA Trading Services

Aug 2023 - Jan 2024 (5 months)

Developed Python and SQL tools to extract, benchmark, and report on large time-series datasets, automating reporting pipelines for institutional clients. Built a data pipeline to track high-volume transaction events and compute per-source efficiency metrics.

Education

Degrees, certifications, and relevant coursework

University of Arizona logoUA

University of Arizona

Bachelor of Arts, Computer Science

Activities and societies: Study Abroad: Sophia University, Tokyo, Japan. Relevant Coursework: Algorithm Analysis, Machine Learning & Statistics, Databases.

Bachelor of Arts in Computer Science with a minor in Business, completed in May 2025.

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