Looking for a job

Duaa Aqeel

@duaaaqeel

Message

I manage customer service, administration, payments, and sensitive records across retail and healthcare.

Italy

Message

What I'm looking for

I'm looking for an administrative, customer service, or retail role where I can manage records, payments, appointments, and customer needs with organisation, professionalism, and respect for privacy.

I've supported NHS England by creating and sending reports, processing medical prescriptions, booking appointments, and handling calls and emails while respecting sensitive personal data.

In retail roles at Conad City and MD S.p.A., I've managed cash registers, payments, invoices, store opening and closing, shelves, and customer service.

I've also worked with the Comune di Chiuduno as a secretary supporting social-services activities for minors, using digital tools and maintaining privacy. I work independently and in teams, with an organised and practical approach.

Experience

Work history, roles, and key accomplishments

Addetta alle Vendite

Conad City

Mar 2024 - Sep 2024 (6 months)

Managed invoicing, cash register, and payments. Handled store opening and closing and provided customer service.

Customer Service Cash Handling Invoicing Store Operations

Amministratrice

NHS England

Jun 2021 - Nov 2022 (1 year 5 months)

Managed, created, and sent medical reports. Processed prescriptions, answered calls and emails, and booked appointments while respecting data privacy.

Medical Records Customer Service Data Privacy Appointment Scheduling

Cassiera

MD SpA

Apr 2020 - Jun 2020 (2 months)

Managed cash register, payments, and shelves. Handled store opening and closing and provided customer service.

Cash Handling Customer Service Store Operations

Segretaria Assistente Sociale

Comune di Chiuduno

Nov 2016 - Jul 2018 (1 year 8 months)

Managed activities for minors in the school context (pre/post school, cafeteria). Conducted meetings with the social worker and used digital tools while respecting privacy.

Digital Tools Privacy Organization