Open to opportunities

Douglas Hissong

@douglashissong

Project and logistics leader blending research administration, data analysis, and technology integration to optimize operations and compliance.

United States

Message

What I'm looking for

I’m looking to lead logistics or operations while partnering with research/education teams—owning compliance, budgeting, and data-driven reporting to improve workflows with technology, dashboards, and strong cross-functional collaboration.

I’m a logistics and project execution professional who coordinates research and operational initiatives with a strong focus on compliance, documentation, and reporting. I’ve supported complex research projects by managing proposal submissions, budgeting, and post-award activities for faculty research teams.

I track deadlines, handle documentation, and maintain research databases to deliver accurate, data-driven oversight. I also prepared financial reports, monitored expenditures against funding guidelines, and assisted with IRB submissions and data management to support successful outcomes.

In operations and technology roles, I led supply pipeline management, negotiated contracts for global inventory, and optimized service delivery to ensure customer satisfaction. I built dashboards and reporting tools for decision-makers, trained teams on new platforms, and mentored associates to improve workflow efficiency across non-profit, academic, and retail environments.

Experience

Work history, roles, and key accomplishments

Service Insights Specialist

Greater Lansing Food Bank

Oct 2024 - Nov 2025 (1 year 1 month)

Streamlined food bank operations by managing scheduling, purchases, and budgets while supporting service delivery. Led technology and data initiatives to improve operations and reporting, driving continuous process improvements.

Budget Management Operations Coordination Project Management Technology Integration Data Analysis Process Improvement Logistics Support

Research Administrator

Michigan State University

Oct 2022 - Dec 2023 (1 year 2 months)

Coordinated and supported faculty research projects to ensure compliance with grant and university requirements, managing proposal submissions, budgets, and post-award activities. Tracked deadlines, monitored expenditures against funding guidelines, and supported IRB submissions and research data management.

Research Administration Budget Management Proposals Post Award Administration Data Management Financial Reporting

Logistics Director / Material Planner

I-Tech USA

Jan 2022 - Mar 2022 (2 months)

Managed global inventory and supply pipelines by coordinating logistics, negotiating contracts, and ensuring smooth operations. Supported customer satisfaction by coordinating solutions for supply challenges and optimizing day-to-day workflow.

Material Planning Inventory Management Supply Chain Management Contract Negotiation Logistics Coordination Optimization Customer Service Procurement

Store Co-Manager

Meijer

Jun 2016 - Dec 2021 (5 years 6 months)

Led recruitment and training for sales teams, mentoring associates and maintaining high standards for service and transparency. Developed dashboards and reporting tools to support decision-makers and drive operational effectiveness.

Team Leadership Recruitment Sales Operations Mentorship Dashboards Reporting Process Improvement

Night Receptionist Supervisor

Michigan State University

Aug 2012 - Jun 2016 (3 years 10 months)

Supervised night reception operations and improved workflow through scheduling, training, and operational coordination. Trained staff on new platforms to strengthen collaboration and service delivery.

Shift Scheduling Team Supervision Training Development Operations Coordination Customer Service