Don Roche
@donroche
AI expert with extensive experience in IT administration and software.
What I'm looking for
I am an AI expert with over three years of experience in IT administration and software development. My journey began with a Higher Diploma in Artificial Intelligence, where I honed my skills in Python, machine learning, and data analytics. I have a proven track record of supporting users in various sectors, including healthcare and finance, and have received positive feedback for my problem-solving abilities and customer service skills.
Throughout my career, I have worked in diverse roles, from application support at SAP to technical writing and web development. My experience includes leading projects in data science and machine learning, as well as developing e-commerce platforms. I am passionate about leveraging generative AI to create authentic content and have recently completed a certificate in Generative AI from SAP and Vanderbilt University. I thrive in remote work environments and enjoy collaborating with teams to achieve common goals.
Experience
Work history, roles, and key accomplishments
Application Support
SAP
Nov 2022 - Present (2 years 7 months)
Supported users with technical issues, including database searches, authorization, and cybersecurity protocols. Provided training to new employees and advised on software, serving large corporations, public services, healthcare, banks, and the military with positive feedback.
IT Admin
Ozanam House Resource Centre
May 2022 - Present (3 years 1 month)
Provided IT administration and support, consulting on IT equipment and managing server, firewall, and cybersecurity systems. Handled reception duties, including call management and security camera monitoring.
Technical Writer
Hitsubscribe
Feb 2022 - Present (3 years 4 months)
Authored top Google-ranking articles on various programming languages, including Python, JavaScript, Node.js, Jasmine.js, and HTML. Developed coding examples and optimized content using Yoast SEO and WordPress.
English Teacher
Dada ABC
Jan 2018 - Present (7 years 5 months)
Taught English online and wrote progress reports for students. Excelled as a top recruiter for the online teaching platform, utilizing SEO, Google Analytics, Keyword Planner, and PPC strategies.
Web Developer with Digital Marketing
Freelance
Oct 2014 - Present (10 years 8 months)
Conducted data science and machine learning for scientific research. Led the development of an early-stage social media platform using HTML, CSS, JavaScript, Meteor.js, Node.js, MongoDB, and SQL, while also consulting on blockchain technology and organizing local tech events.
Lead Web Developer
B2B Office Supplies
Apr 2011 - Present (14 years 2 months)
Progressed from junior to lead full-stack developer, spearheading the development of the company's main e-commerce and job recruiting website. Gained extensive experience in HTML, CSS, JavaScript, jQuery, SQL, and ASP.Net.
Junior Web Developer
Marketing Network
Jun 2008 - Present (17 years)
Started as an intern, working on web development projects. Gained practical experience with WordPress, PHP, HTML, CSS, and JavaScript.
Education
Degrees, certifications, and relevant coursework
CCT College Dublin
Higher Diploma, Artificial Intelligence
Focused on Python, Machine Learning, AI Gaming, Analytical Methods for Big Data, and Strategic Business IT. Completed a final project on Deep Reinforcement Learning, detailing the use of a long short-term memory (LSTM) neural network for an AI trading bot.
Senior College Dun Laoghaire
Advanced Diploma, Multimedia
Studied interactive media, including HTML, CSS, JavaScript, PHP, SQL, and ASP.
Tech stack
Software and tools used professionally
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