Open to opportunities

Disha Shetty

@dishashetty2

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Experienced administrative professional specializing in finance and office operations.

India

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What I'm looking for

I am looking for a role in finance or office operations where I can improve processes, ensure compliance, mentor staff, and contribute to customer retention and revenue growth in a collaborative environment.

I am an administrative and finance professional with over 13 years of hands-on experience managing office operations, bookkeeping, cash handling, and customer relationships.

Throughout my career I have driven measurable improvements in collections and branch revenue, including reducing overdue collections by 45% and contributing to a 25% revenue increase through cross-selling.

I am proficient with Tally ERP-9 (with GST), MS Office, and Nudi Kannada, and I consistently ensure 100% compliance in financial transactions while training and mentoring junior staff to boost team productivity.

I bring strong organizational skills, attention to detail, and a customer-focused approach; I seek roles where I can support efficient operations, improve financial processes, and help teams deliver reliable, compliant service.

Experience

Work history, roles, and key accomplishments

Office Clerk

Makara Jyothi Chits Pvt Ltd

Apr 2016 - Sep 2025 (9 years 5 months)

Improved overdue collections by 45% through proactive customer engagement and streamlined daily collection reporting, consistently exceeding monthly targets by 10–15%. Managed cash handling, customer calls, and ledger updates to ensure timely, accurate operations.

Customer Relationship Management Collections Management Cash Handling Bookkeeping Ledger Maintenance Reporting Communication

Office Assistant

Vijaya Finance

Aug 2013 - Sep 2015 (2 years 1 month)

Processed gold loans with full regulatory compliance and handled daily cash transactions averaging ₹500,000 with 100% accuracy; trained junior staff and managed branch operations during staffing shortages.

Cash Handling & Compliance Customer Education Staff Training Foreign Exchange Operations Management Communication

Junior Executive

Muthoot Finance Pvt Ltd

Sep 2011 - Jun 2013 (1 year 9 months)

Assessed gold purity and processed 500+ gold loan transactions annually with 100% compliance while cross-selling gold coins to boost branch revenue by 25% and improving team efficiency via training.

Gold Assessment Cross Selling Customer Service Cash Management Training & Compliance