dimple chadha
@dimplechadha
Product leader at CBRE South Asia who scaled AI assistants and lead qualification, improving conversion by 28%.
IndiaWhat I'm looking for
At CBRE South Asia, I own product strategy and execution for a $2M portfolio and lead Lead-to-Cash transformation across three agile squads and five Product Owners. I built a six-product Core Enablement Platform that reduced manual processing by about 65% and deal closure time from 14 days to 3 days.
I also designed a lead qualification bot that improved conversion by 28% and a RAG-based invoicing assistant that cut first-response time by 40%. Earlier, at Red Hat, I designed touchless order management and automated collections tools, increasing global operational efficiency by 30%; I’m targeting VP or Head of Product roles where enterprise product vision, P&L accountability, and organizational impact intersect.
Experience
Work history, roles, and key accomplishments
Group Product Manager
CBRE South Asia Pvt Ltd
Jan 2020 - Present (6 years 9 months)
Own product strategy and execution for a multi-product $2M-budget portfolio, driving OKR-based roadmap prioritization. Led Lead-to-Cash transformation with 3 agile squads and 5 Product Owners, and built an AI-powered lead qualification bot and RAG-based support assistant.
Global Process Owner
Red Hat Pvt Ltd
Jan 2015 - Dec 2019 (4 years 11 months)
Designed and launched a 'touchless' order management workflow and automated collections tools, increasing global operational efficiency by 30% and reducing order-to-cash cycle time by 25%. Led a global team of 40+ professionals across billing, credit, and collections.
Team Manager, Credit & Collections
AP Moller Maersk
Jan 2013 - Dec 2015 (2 years 11 months)
Reduced bad debt exposure by 18% through robust credit policies and proactive portfolio management; improved DSO by 12% across key accounts.
Assistant Manager, Credit Control
Genpact
Jan 2009 - Dec 2013 (4 years 11 months)
Built foundation in financial operations, credit risk, and process excellence supporting transition into technology product leadership.
Senior Executive, Finance
Agilent Technologies
Jan 2006 - Dec 2008 (2 years 11 months)
Built foundation in financial operations, credit risk, and process excellence supporting transition into technology product leadership.
Senior Executive, Finance
Saffron Global Ltd
Jan 2003 - Dec 2006 (3 years 11 months)
Built foundation in financial operations, credit risk, and process excellence supporting transition into technology product leadership.
Education
Degrees, certifications, and relevant coursework
University of Delhi
M.Com, Economics
Completed M.Com and B.A. (Hons) in Economics from Delhi University.
Pragmatic Institute
PMC Level I & II, Product Management
Completed PMC Level I and II certifications from Pragmatic Institute.
Salesforce
Salesforce Marketing Cloud: Email Specialist, Marketing Cloud
Earned the Salesforce Marketing Cloud Email Specialist certification.
Scrum Alliance
Certified Scrum Product Owner (CSPO), Product Ownership
Certified Scrum Product Owner (CSPO) certification from Scrum Alliance.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
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