Open to opportunities

Dimitrije Markovic

@dimitrijemarkovic

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Aspiring software developer with a strong foundation in web technologies.

Serbia

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What I'm looking for

I'm looking for a collaborative environment where I can grow my skills and contribute to meaningful projects.

I'm a passionate software developer with a background in archaeology, bringing a unique perspective to problem-solving and teamwork. My journey into tech began with a desire to create impactful applications, and I've since honed my skills in both frontend and backend development.

Currently, I'm working on projects like Archaeoblog, where I developed a RESTful backend API using Node.js and PostgreSQL, and Star Wars Shipyard, an e-commerce site built with React. My experience in customer support has equipped me with strong communication skills, allowing me to effectively collaborate with teams and clients alike.

I'm eager to contribute to innovative projects and continue growing in a dynamic environment that values creativity and collaboration.

Experience

Work history, roles, and key accomplishments

Archaeologist

Freelance

Jan 2019 - Jan 2024 (5 years)

Collaborated closely within a team on archaeological digs, emphasizing coordination and communication for successful site documentation and preservation. Worked in a team environment with shared responsibility and collective problem-solving on tight schedules, prioritizing tasks effectively. Responsible for writing documentation and contributing to systematic data collection, paying close attentio

Archaeological Digs Teamwork Collaboration Communication Documentation Data Collection Problem Solving Project Management Prioritization Attention To Detail

Help Desk Representative

NCR Corporation

Apr 2021 - May 2022 (1 year 1 month)

Provided customer and technical support for NCR Self-Checkout and Point of Sale terminals, handling initial troubleshooting for hardware and software issues. Guided customers through troubleshooting steps, effectively communicating solutions and escalating complex issues to higher-level support. Managed tracking and routing of problems to appropriate teams to ensure timely resolution.

Customer Support Technical Support Troubleshooting Hardware Software Communication Problem Solving Ticketing Systems Escalation Management Point of Sale

Education

Degrees, certifications, and relevant coursework

Design High School

High School Diploma, Packaging Design

Undertook studies in Packaging Design, acquiring skills in design principles and practical application. Developed foundational knowledge in visual communication and product presentation.

University of Belgrade

Bachelor of Arts, Archaeology

Completed a Bachelor of Arts in Archaeology, focusing on historical research and field methodologies. Gained practical experience in archaeological digs and systematic data collection.