At ECHELON INSURANCE, I adjudicated accident benefits claims under SABS regulations, reviewing treatment plans, applications, and other OCF forms to assess eligibility and issue timely decisions.
I managed a caseload of 70–80 active claims, including complex non-MIG claims involving chronic pain, psychological conditions, and serious impairments. I evaluated benefits and managed file negotiations and settlements.
Before becoming an adjuster, I supported the accident benefits team at ECHELON INSURANCE by reviewing claim documents, drafting response letters, and maintaining claim information in Guidewire.
At IFS GROUP OF COMPANIES, I oversaw fleet safety operations and monitored regulatory compliance. My experience also includes safety and compliance coordination at AIRTIME EXPRESS INC and passenger service at MENZIES AVIATION.
