Dikshha Sharma
@dikshhasharma
Results-driven Business Analytics professional with expertise in data analysis.
What I'm looking for
As a results-driven Business Analytics professional with an MSc in Business Analytics and Decision Sciences from the University of Leeds, I have over four years of experience in analyzing digital marketing data. My work has led to actionable insights that optimize campaigns and enhance ROI by up to 40%. I specialize in transforming complex datasets into strategic business decisions, leveraging my skills in SQL, R, and Power BI.
Currently, I am an Assistant Manager-Analyst at Mohan Mutha Exports, where I utilize SQL to extract and analyze large datasets, improving data accuracy and reducing reporting time by 30%. My previous role at Paddy Power involved building live dashboards and conducting predictive analysis that significantly improved customer retention and revenue. I am passionate about applying my analytical expertise in business intelligence and data analytics to drive data-informed growth and innovation.
Experience
Work history, roles, and key accomplishments
Assistant Manager-Analyst
Mohan Mutha Exports Private Limited
May 2025 - Present (2 months)
Utilized SQL to extract and analyze large datasets from sales, supply chain, and customs databases, improving data accuracy and reducing reporting time by 30%. Developed interactive dashboards and reports in Power BI to visualize key business metrics, enabling senior management to monitor import volumes, cost variances, and supplier performance in real-time.
Business Insights and Customer Service Analyst
Paddy Power
Jan 2024 - Present (1 year 6 months)
Built a live Power BI dashboard that tracked Average Handle Time, CSAT and NPS, cutting manual Excel work by 70% and giving managers instant visibility into service issues. Used SQL and text-mining on 50k+ chat logs to uncover top churn triggers; insights led to A/B campaigns that raised cross-sell conversions by 18% and protected £500k in revenue.
AI Reporting Analyst
PIXIS
Apr 2021 - Present (4 years 3 months)
Analyzed digital marketing data across Google and Meta platforms, managing budgets up to $200K annually and delivering a 25% increase in campaign efficiency through data-driven optimization strategies. Developed and automated comprehensive analytics reports using SQL and R, reducing reporting turnaround time by 30%.
Executive Trainee
CX Ventures
Jul 2020 - Present (5 years)
Conducted detailed market research analytics, synthesizing quantitative and qualitative data to identify market opportunities, achieving a 15% improvement in engagement metrics. Developed comprehensive business requirements documentation for marketing initiatives.
Business Analyst
Hero MotoCorp Ltd
Jul 2019 - Present (6 years)
Conducted comprehensive data analysis to support strategic planning and decision-making processes, directly contributing to enhanced productivity and process optimization. Designed and implemented interactive dashboards in Power BI and Excel, facilitating real-time monitoring of strategic business performance indicators.
Education
Degrees, certifications, and relevant coursework
University of Leeds
MSc in Business Analytics and Decision Sciences, Business Analytics and Decision Sciences
Pursued a Master of Science in Business Analytics and Decision Sciences. Focused on leveraging data to drive strategic business decisions and optimize outcomes.
Seedling Modern High School (CBSE)
Higher Secondary School, General Studies
Completed Higher Secondary School education under the CBSE curriculum. Focused on core academic subjects to build a strong educational foundation.
Seedling Modern High School (CBSE)
Secondary School, General Studies
Completed Secondary School education under the CBSE curriculum. Developed foundational knowledge across various subjects.
Vellore Institute of Technology (VIT)
B.Tech in ECE, Electronics and Communication Engineering
Completed a Bachelor of Technology in Electronics and Communication Engineering. Gained foundational knowledge in engineering principles and problem-solving.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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