Diego Navarro
@diegonavarro2
Bilingual (English/Spanish) Film & Digital Media grad pivoting into remote Customer Success. Background in client relationship management, independent
What I'm looking for
This is for a job matching platform — they want a bio that works like a pitch. Here's one you can copy/paste or tweak:
Film & Digital Media graduate from UC Santa Cruz with a background spanning freelance content production, client-facing instruction, and social media management. I've spent the last few years working directly with clients — managing schedules, adapting communication styles, and delivering projects independently across industries including branded content, real estate, and ocean sports.
I'm bilingual in English and Spanish, which has been an asset working with diverse clients and communities in Los Angeles. On the production side, I've handled everything from creative direction and location scouting to filming with drone and cinema equipment and final delivery — always as the sole point of contact for the client.
I'm now looking to transition into a remote Customer Success or Account Coordinator role, ideally at a SaaS, media, or creative-tools company. I'm drawn to roles where I can own client relationships, help people get real value from a product, and work across time zones. I'm currently based between Los Angeles and Southeast Asia and am set up to work remotely full-time.
Outside of work I'm passionate about surfing, travel, visual storytelling, and fashion. I thrive in fast-moving environments and genuinely enjoy working with people.
Experience
Work history, roles, and key accomplishments
Part-Time Lifeguard
LA County Lifeguard
Jan 2024 - Present (2 years 5 months)
Successfully passed a highly competitive performance swim and fitness exam, qualifying for the training academy. Preparing to serve as a lifeguard for Los Angeles County, demonstrating strong physical capabilities and commitment to public safety.
Surf Instructor
Wavehuggers
Jan 2024 - Present (2 years 5 months)
Provided individual and group surf lessons to diverse age groups, managing schedules, equipment, and client interactions independently. Consistently took on last-minute bookings and covered for other instructors, demonstrating strong organizational skills and reliability.
Surf Instructor
Kapowui
Jan 2023 - Dec 2023 (11 months)
Received ISA certified training and developed effective teaching methods for beginner surfing. Facilitated learning with enthusiasm, creating a supportive and enjoyable environment while catering to individual needs.
Freelance Cinematographer & Social Media Manager
Self-Employed
Jun 2022 - Dec 2023 (1 year 6 months)
Operated as a freelance creative videographer, providing services to various clients including clothing brands, florists, and real estate. Managed creative direction, location scouting, model collaboration, videography, and editing, including drone and gimbal work.
Education
Degrees, certifications, and relevant coursework
University of California, Santa Cruz
Bachelor of Film and Digital Media, Film and Digital Media
Graduated from the University of California, Santa Cruz in 2022. Focused on film and digital media studies.
Palisades Charter High School
High School Diploma, General Studies
Completed high school education at Palisades Charter High School in 2017.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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