Diana Solis
@dianasolis
Elementary and dual-language educator blending data-driven coaching to improve student outcomes.
What I'm looking for
I’m an Elementary Teacher and Dual Language Educator with an M.S. in Interdisciplinary Studies and Texes EC-6 certifications in ESL and Professional Ethics. I focus on turning observations into better instruction through quality assurance, evaluation, and continuous refinement.
Since 2017, I’ve planned, assessed, and refined lesson delivery to improve learning outcomes. I facilitate communication with families, peers, and administrators, and I deliver performance feedback and support to peers and assistants to strengthen classroom teamwork.
Before education, I led customer-facing and operations roles in banking, including Lead Teller Operations and Personal Banker work. Those experiences strengthened my cross-functional communication, coaching, process improvement, KPI and performance analysis, and problem-solving—skills I bring into a student-centered, dual-language learning environment.
Experience
Work history, roles, and key accomplishments
Elementary Teacher & Dual Language
Hays CISD & Del Valle ISD
Sep 2017 - Present (8 years 10 months)
Planned, assessed, and refined lesson delivery to improve learning outcomes. Facilitated communication with families, peers, and administrators and provided performance feedback and support.
Branch Member Service Representative
Randolph Brooks Federal Credit Union
Dec 2016 - Sep 2017 (9 months)
Provided member support by resolving inquiries and maintaining adherence to service standards. Identified client needs, recommended financial products, and coached peers on client interaction techniques.
Lead Teller Operations
Chase Bank
Sep 2011 - Jan 2016 (4 years 4 months)
Supervised daily teller operations and ensured team compliance with service standards. Provided coaching and performance feedback and resolved complex customer concerns.
Personal Banker
Chase Bank
Nov 2013 - Aug 2015 (1 year 9 months)
Developed customized solutions for clients and consistently met performance goals. Tracked performance metrics to enhance strategies.
Teller
Chase Bank
Sep 2011 - Nov 2013 (2 years 2 months)
Processed customer transactions with accuracy in a high-volume environment. Earned recognition for professionalism.
Education
Degrees, certifications, and relevant coursework
Texas State University
Master of Science, Interdisciplinary Studies
2016 -
Master of Science in Interdisciplinary Studies at Texas State University beginning Aug 2016.
Texas State University
Bachelor of Arts, Psychology
Bachelor of Arts in Psychology from Texas State University completed Dec 2012.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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