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@dianashikaki
Technical Project Manager and Senior Data Analyst with proven expertise.
I am a dedicated Technical Project Manager and Senior Data Analyst with a strong background in managing global team resources and workflows. My experience at Mercy Corps has equipped me with the skills to maintain and support integrations with existing systems, develop testing plans, and oversee support ticket processes. I excel in collecting and analyzing HRIS data, utilizing Jaspersoft and Power BI to create insightful reports and dashboards for stakeholders.
Previously, I worked as a Senior Data Specialist at Amazon and Google, where I demonstrated my expertise in executing end-to-end API testing processes and leveraging data analytics to provide actionable insights. My proficiency in SQL and statistical tools has allowed me to identify trends in complex data sets, ultimately driving informed decision-making. I am passionate about using data to tell compelling stories and support organizational objectives.
With a Master's degree in Development Finance and various certifications in data analytics, I am committed to continuous learning and professional growth. I thrive in collaborative environments and am eager to contribute my skills to a forward-thinking organization that values data-driven decision-making.
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Work history, roles, and key accomplishments
Mercy Corps
Apr 2023 - Feb 2025 (1 year 10 months)
Owned global team resources and workflows documentation, maintaining and supporting integrations with existing systems and technology. Developed testing plans for customized system configurations and oversaw the process of categorizing, prioritizing, and assigning support tickets.
Amazon.com, Inc.
Feb 2021 - Jan 2023 (1 year 11 months)
Demonstrated expertise in executing end-to-end API testing processes and collaborated with internal stakeholders to leverage data analytics for actionable insights. Utilized SQL for data mining and statistical tools to identify patterns and trends in complex data sets.
Google via Qualitest Group Inc.
Oct 2018 - Nov 2019 (1 year 1 month)
Managed sub-teams working on API testing projects in multiple languages and performed analysis to assess the quality and meaning of data. Used SQL in data mining to retrieve and analyze data based on certain criteria, and prepared reports for management stating trends and patterns.
Schwartz Center for Economic Policy Analysis
Sep 2017 - Jun 2018 (9 months)
Led data visual design efforts, including creating, evaluating, and coordinating graphic design projects. Managed scope and schedule of ongoing projects, supervised student research assistants, and oversaw expenditure to align with the center’s mission.
Google via Adecco
May 2015 - May 2017 (2 years)
Monitored KPIs of ongoing projects using multiple tools and techniques, and managed changes to project scope, schedule, and cost. Used data mining from multiple sources to create integrated views for decision-making, and initiated and planned data annotation projects for various locales.
Palestine Economic Policy Research Institute
Sep 2012 - Jul 2014 (1 year 10 months)
Conducted literature review, data gathering, analysis, and modeling, along with key informant interviews and report writing. Contributed to research covering poverty, fiscal policy, and the financial sector.
Palestine Economic Policy Research Institute
Feb 2008 - Sep 2011 (3 years 7 months)
Managed routine donor-related correspondence, including interim financial reports, and prepared and reviewed monthly budget variance reports. Participated in preparing organizational budgets and forecasts for presentation to the Board.
Degrees, certifications, and relevant coursework
Certificate, Data Analytics
Completed an online course focused on providing students with the tools and knowledge to prepare, process, analyze, and share data for thoughtful action.
Certificate, Python For Data Analytics
Undertook an online course designed to equip students with basic tools for creating, organizing, editing, and visualizing databases.
MSc Development Finance, Development Finance
Grade: Merit
Achieved a Master of Science degree in Development Finance from the University of Manchester, UK.
Bachelor's in Accounting and a Minor in Business Administration, Accounting and Business Administration
Grade: High Distinction: Cumulative GPA 90%
Earned a Bachelor's degree in Accounting with a minor in Business Administration from Birzeit University, Palestine.
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