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diana shikaki

@dianashikaki

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Technical Project Manager and Senior Data Analyst with proven expertise.

United States

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What I'm looking for

I am looking for a role that challenges me and allows for professional growth in a collaborative environment.

I am a dedicated Technical Project Manager and Senior Data Analyst with a strong background in managing global team resources and workflows. My experience at Mercy Corps has equipped me with the skills to maintain and support integrations with existing systems, develop testing plans, and oversee support ticket processes. I excel in collecting and analyzing HRIS data, utilizing Jaspersoft and Power BI to create insightful reports and dashboards for stakeholders.

Previously, I worked as a Senior Data Specialist at Amazon and Google, where I demonstrated my expertise in executing end-to-end API testing processes and leveraging data analytics to provide actionable insights. My proficiency in SQL and statistical tools has allowed me to identify trends in complex data sets, ultimately driving informed decision-making. I am passionate about using data to tell compelling stories and support organizational objectives.

With a Master's degree in Development Finance and various certifications in data analytics, I am committed to continuous learning and professional growth. I thrive in collaborative environments and am eager to contribute my skills to a forward-thinking organization that values data-driven decision-making.

Experience

Work history, roles, and key accomplishments

Technical Project Manager and Senior Data Analyst

Mercy Corps

Apr 2023 - Feb 2025 (1 year 10 months)

Owned global team resources and workflows documentation, maintaining and supporting integrations with existing systems and technology. Developed testing plans for customized system configurations and oversaw the process of categorizing, prioritizing, and assigning support tickets.

System Integration Test Planning Troubleshooting Power BI Business Analysis

Senior Data Specialist

Amazon.com, Inc.

Feb 2021 - Jan 2023 (1 year 11 months)

Demonstrated expertise in executing end-to-end API testing processes and collaborated with internal stakeholders to leverage data analytics for actionable insights. Utilized SQL for data mining and statistical tools to identify patterns and trends in complex data sets.

API Testing Data Analytics SQL Statistical Analysis Jira Data Mining

Senior Data Specialist

Google via Qualitest Group Inc.

Oct 2018 - Nov 2019 (1 year 1 month)

Managed sub-teams working on API testing projects in multiple languages and performed analysis to assess the quality and meaning of data. Used SQL in data mining to retrieve and analyze data based on certain criteria, and prepared reports for management stating trends and patterns.

API Testing Data Analysis SQL Data Mining Reporting Ticketing Systems Team Leadership

Assistant Director of Administration & Visual Design

Schwartz Center for Economic Policy Analysis

Sep 2017 - Jun 2018 (9 months)

Led data visual design efforts, including creating, evaluating, and coordinating graphic design projects. Managed scope and schedule of ongoing projects, supervised student research assistants, and oversaw expenditure to align with the center’s mission.

Data Visualization Graphic Design Project Management Budget Management Expenditures Financial Planning

Data Operations Project Manager

Google via Adecco

May 2015 - May 2017 (2 years)

Monitored KPIs of ongoing projects using multiple tools and techniques, and managed changes to project scope, schedule, and cost. Used data mining from multiple sources to create integrated views for decision-making, and initiated and planned data annotation projects for various locales.

KPIs Project Management Data Mining Risk Management Data Annotation Project Planning

Research Assistant

Palestine Economic Policy Research Institute

Sep 2012 - Jul 2014 (1 year 10 months)

Conducted literature review, data gathering, analysis, and modeling, along with key informant interviews and report writing. Contributed to research covering poverty, fiscal policy, and the financial sector.

literature review Data Analysis Report Writing Interviewing

Financial and Administrative Assistant

Palestine Economic Policy Research Institute

Feb 2008 - Sep 2011 (3 years 7 months)

Managed routine donor-related correspondence, including interim financial reports, and prepared and reviewed monthly budget variance reports. Participated in preparing organizational budgets and forecasts for presentation to the Board.

Financial Reporting Budget Management Financial Forecasting Administrative Support Correspondence Management

Education

Degrees, certifications, and relevant coursework

Google via Coursera

Certificate, Data Analytics

Completed an online course focused on providing students with the tools and knowledge to prepare, process, analyze, and share data for thoughtful action.