Open to opportunities

diana luciano

@dianaluciano

Message

Motivated medical assistant skilled in phlebotomy, EHR, and patient support.

United States

Message

What I'm looking for

I seek patient-focused clinical or administrative roles—onsite or remote—where I can apply phlebotomy, EHR, and care coordination skills to improve workflow and patient outcomes.

I am a motivated Medical Assistant with hands-on experience in phlebotomy, specimen collection, telehealth support, and electronic health record management. I have worked in VA clinic, primary care, senior living, and vaccination sites where I followed chain of custody protocols, administered vaccines and EKGs, and maintained infection-control and documentation standards.

I bring strong administrative abilities from remote scheduling and payroll work, combined with patient-facing strengths in education and care coordination. I am CPR and First Aid certified, proficient with VA systems and EMR platforms, and seek roles where I can contribute to efficient operations and quality patient support.

Experience

Work history, roles, and key accomplishments

Current

Medical Assistant

Current

PFC Floyd K. Lindstrom Department of Veterans Affairs Clinic

Apr 2024 - Present (1 year 5 months)

Perform phlebotomy and specimen collection following chain-of-custody protocols, accession and document results in VA systems, and conduct drug and breathalyzer testing while maintaining lab safety and compliance.

Phlebotomy Chain Of Custody Accessioning Patient Education

Current

Secretary

Current

Angel Guillen Concrete LLC

Feb 2022 - Present (3 years 7 months)

Manage phone lines, scheduling, payroll, and administrative paperwork remotely while coordinating communication and records management for the company.

Scheduling Payroll Remote Management Records Management Data Entry Microsoft Office Google Workspace

Medical Assistant

Oak Street Health

Feb 2023 - Mar 2024 (1 year 1 month)

Collected and processed specimens including A1C and retina views, administered vaccines and EKGs, and maintained EMR accuracy and clinic sanitation to support patient care.

Specimen Collection Patient Education Clinic Sanitation Vital Signs

Medical Assistant / Caregiver

StoneCreek of Flying Horse

Jan 2023 - Feb 2023 (1 month)

Assisted residents with personal care and daily health monitoring and supported specimen collection and basic patient care in a senior living environment.

Resident Care Specimen Collection Vital Signs Care Coordination

Caregiver

Brookdale Senior Living

Jan 2021 - Dec 2021 (11 months)

Assisted seniors with activities of daily living, hygiene, and vital sign monitoring to support resident well-being and daily routines.

Vital Signs

Medical Assistant

Broadmoor COVID Vaccination Site

Jan 2021 - Dec 2021 (11 months)

Administered COVID vaccines, maintained patient flow, and sanitized stations to support high-throughput vaccination operations.

Vaccine Administration Station Sanitation Patient Education

Medical Assistant (Extern)

All In Family Medicine

Jan 2020 - Dec 2020 (11 months)

Prepared patients for exams, documented medical histories, and managed exam room readiness during a 200-hour externship to support clinical workflows.

Patient Prep Medical Documentation Intake Vital Signs Clinical Support

Crew Member

McDonald’s

Jan 2019 - Dec 2020 (1 year 11 months)

Delivered customer service, handled transactions, and maintained cleanliness to support fast-paced restaurant operations.

Customer Service Point of Sale Food Safety Cash Handling Teamwork

Education

Degrees, certifications, and relevant coursework

PIMA Medical Institute

Medical Assistant, Medical Assisting

Completed Medical Assistant program with graduation in April 2021, trained in clinical and administrative skills relevant to patient care and laboratory procedures.