diana ferrera
@dianaferrera
Dedicated virtual assistant with expertise in CRM management and support.
What I'm looking for
My name is Diana Ferrera, and I am a dedicated and detail-oriented virtual assistant with extensive experience in providing administrative support, customer service, and CRM management. Fluent in both Spanish and English, I specialize in helping businesses streamline operations, enhance productivity, and maintain high levels of client satisfaction. My proactive approach and excellent organizational skills ensure that tasks are completed efficiently and on time.
As a Freelance Virtual Assistant since 2023, I have managed high-volume email correspondence, utilized Go High Level CRM to track communications, and created engaging social media content. My experience includes providing exceptional customer service through various channels, supporting real estate agents with administrative tasks, and ensuring timely responses to client inquiries. I am committed to delivering top-notch virtual assistance services that contribute to the growth and efficiency of my clients' operations.
Experience
Work history, roles, and key accomplishments
Freelance Virtual Assistant
Self Employed
Jan 2023 - Present (2 years 5 months)
Diana Ferrera is a dedicated virtual assistant providing administrative support, customer service, and CRM management. She manages email correspondence, utilizes Go High Level CRM, creates social media content, and supports real estate agents with various tasks.
Education
Degrees, certifications, and relevant coursework
[Insert School Name]
High School Diploma
Activities and societies: Additional training in CRM tools, virtual assistance, and customer service best practices.
High School Diploma.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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