diala abouhamdan

Created and edited content for social media platforms, managing posting schedules and boosting posts to enhance online presence. Edited reels and videos specifically for social media, ensuring engaging visual content.

Responded to customer inquiries and resolved customer issues efficiently, ensuring high levels of customer satisfaction. Developed and executed marketing plans, including strategic planning and campaign management.

Regularly posted women's clothing collections on social media platforms, engaging with followers and using hashtags to expand reach. Managed customer communication, providing product details and guiding them through the order process.

Engaged with clients to understand their needs and provided exceptional customer service, influencing customers through active listening and empathy. Organized and scheduled customer appointments, and set up the showroom to arrange products effectively.

Developed interactive lessons, activities, and games for students, managing student behavior by establishing and enforcing classroom rules. Created a positive and encouraging learning environment where students were treated equally and respectfully.

Communicated with customers over the phone and in person, maintaining an organized office environment. Gathered and analyzed information related to products and potential customers, preparing orders and ensuring customer satisfaction.

Applied basic accounting principles, including financial statement and balance sheet preparation. Entered data with speed and accuracy, and communicated effectively as part of a team.

Grade: with distinction

Achieved a Master in Business Administration with distinction. Focused on advanced business strategies and management principles.

Grade: with honor

Completed a Bachelor in Business Administration with a focus on Marketing and Advertising, graduating with honors. Gained expertise in marketing strategies and advertising techniques.