At Sassy Infotech, I build production AI systems for a browser-based creative design platform. I integrate and evaluate generative models, comparing output quality, latency, and cost to select models for each use case.
I built a RAG chatbot with LangChain, Flask, and Pinecone that searches client documentation. By tuning chunking and top-k retrieval, I reduced hallucinated answers and cut manual support workload by 40%.
I led Sassy Infotech's onboarding as an official Meta Tech Provider and its migration to the WhatsApp Business Platform Cloud API. I own the integration layer, from WABA provisioning and template approvals to webhook and message-state architecture; the work opened a revenue line for WhatsApp automation SaaS and custom client builds.
