Dhinakar Stephen
@dhinakarstephen
Marketing & SEO specialist at Brilliant Doors; ex-Infosys Test Engineer with expertise in client support, CRM, and campaign management
What I'm looking for
Brilliant Doors
Feb 2024 - Present (1 year 9 months)
Managed SEO and social media content, produced and edited promotional videos, and ran paid campaigns on Google Ads and Facebook to increase product visibility and drive leads.
Tech support & QA
Dec 2020 - Feb 2024 (3 years 2 months)
Provided application support and client-facing services, resolving inquiries and incidents while maintaining high customer service standards; supported CRM and collaboration tools and handled rapid context changes to meet SLAs.
Experience
Work history, roles, and key accomplishments
Digital Marketing
Brilliant Doors
Feb 2024 - Present (1 year 9 months)
Managed SEO and social media content, produced and edited promotional videos, and ran paid campaigns on Google Ads and Facebook to increase product visibility and drive leads.
Provided application support and client-facing services, resolving inquiries and incidents while maintaining high customer service standards; supported CRM and collaboration tools and handled rapid context changes to meet SLAs.
Education
Degrees, certifications, and relevant coursework
Karpagam University
Bachelor's Degree, Computer Science
2017 - 2020
Bachelor's degree in Computer Science completed with coursework and projects related to software testing and automation.
JSR HSS
HSC, Higher Secondary Education
2014 - 2016
Higher Secondary Certificate (HSC) education completed prior to university studies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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