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Deyanira De la Cruz

@deyaniradelacruz

Administrative Assistant at Colegio de Ingenieros del Perú (CIP), improving member service and strengthening administrative and collections coordination.

Peru

Message

At Colegio de Ingenieros del Perú (CIP), I improved support for members and strengthened administrative processes and coordination with the collections area.

At Sol Verde Perú S.A.C., I implemented a sales approach that increased weekly sales by approximately 180%, from 30–40 to about 100. I also worked on customer service and advertising content.

At Universidad Nacional Mayor de San Marcos (UNMSM), I improved administrative coordination and student records, contributing to an approximately 40% reduction in complaints about processing delays.

My experience also includes administration, logistics, inventory, and customer service. I studied Administration and International Business at Universidad Privada del Norte and use tools including Excel, Power BI, Canva, Veritrade, TradeMap, and OEC.

Experience

Work history, roles, and key accomplishments

Current

Asistente Administrativa

Current

Colegio de Ingenieros del Perú

Jan 2026 - Present (9 months)

Implemented improvements in member service, providing more comprehensive and personalized support. Strengthened internal administrative processes and integration with the collections area.

Atención al Cliente Coordinación administrativa Gestión Documental Seguimiento De Procesos Microsoft Office Excel

Ejecutiva de Ventas

Sol Verde Perú S.A.C.

Sep 2024 - Dec 2025 (1 year 3 months)

Implemented a commercial methodology focused on customer acquisition and loyalty, increasing weekly sales by approximately 180%. Led customer service optimization and creation of advertising content using Canva and AI tools.

Ventas Atención al Cliente Canva Edición Inteligência Artificial Digital Marketing

Asistente Administrativa

Universidad Nacional Mayor de San Marcos

Mar 2024 - Aug 2024 (5 months)

Optimized administrative and coordination processes for the Professional School of Electrical Engineering, streamlining thesis defense scheduling. Led improvements in student record tracking and reduced complaints about administrative delays by approximately 40%.

Gestión Documental Coordinación administrativa Seguimiento De Trámites Microsoft Office Excel

Administradora

Los Prados de Huaral S.A.C.

Jan 2023 - Feb 2024 (1 year 1 month)

Strengthened administrative and commercial processes through a contract documentation control and tracking system. Coordinated and organized the sales team, improving customer and advisor follow-up.

Administración Coordinación de Equipo Gestión Documental Gestión De Clientes Ventas

Asistente Administrativa, Logística y Almacén

TRYSS

Jan 2022 - Dec 2023 (1 year 11 months)

Optimized inventory control and warehouse management through better merchandise organization and stock tracking. Strengthened supplier coordination and streamlined dispatch and order preparation processes.

Logística Almacén Inventarios Coordinación Con Proveedores Despacho Preparación De Pedidos

Asistente – Área de Recaudación

Municipalidad de Los Olivos

Jan 2020 - Dec 2021 (1 year 11 months)

Optimized taxpayer registration and tracking by organizing and updating information in the collection system. Led the cleanup and organization of the database of citizens with pending obligations, improving collection management efficiency.

Recaudacion Gestión de bases de datos Seguimiento Y Control De Obligaciones Tributarias Microsoft Office Excel