Devika Richards

Responsible for assisting vessels from arrival to departure, including clearance activities and organizing supplies. Manages client relations and ensures all expenses are authorized. Oversees the day-to-day operations of the Administrative Office.

Provides makeup and cosmetic services, manages client bookings, and maintains social media platforms for marketing. Focuses on delivering quality customer care and enhancing customer experience.

Managed daily operations of the Administrative Office, prepared confidential documents, scheduled appointments, and provided administrative support to management and faculty. Handled customer care and monitored office supplies.

Handled customer queries, complaints, and billing issues. Led a team to ensure high-quality customer service and maintained customer account files.

Managed agendas and travel arrangements for upper management, organized meetings, and maintained records. Ensured timely submission of purchase orders and handled correspondence.

Managed phone calls, emails, and created work orders for technicians. Handled customer complaints and maintained office files and documents.

Completed a Certificate Course in Supervisory Management, enhancing skills in management and leadership.

Earned an Associate Degree in Applied Science in Culinary Arts, completing courses in Quality Customer Care, Hospitality Management, and Culinary Arts.

Completed CXC Certificate with subjects including Mathematics, English Language, Principles of Business, and Human and Social Biology, achieving notable grades.