At HCA, I navigated Epic EHR and revenue cycle systems to verify and update authorization and coverage data before claim submission. I processed 80–100 authorization workflows daily, corrected account discrepancies, and communicated with payers and clinical teams about documentation and outstanding requests.
At BuzzFeed, I built and distributed recurring reports in Excel and other tools, checked data for accuracy, and documented processes for management and cross-functional teams.
At NYC Health and Hospitals, I tracked operational metrics and produced reports for leadership. I also supported system updates by executing test scripts and documenting errors, and recommended workflow improvements that increased efficiency by 30%.
