Dennis Scheffer

Manage multimillion-dollar federal and institutional budgets, provide complex budgetary analysis and actionable financial advice across directorates, and lead process improvements that increased reporting accuracy and efficiency.

Supervised loan processors, resolved escalated processing issues, produced operational reports for management, and coached staff to meet productivity and quality targets while identifying process improvement opportunities.

Managed loan servicing operations, mitigated operational and financial risks, coordinated with investors and servicers, and ensured data integrity through audits and exception resolution.

Led a four-person customer service team for interim loan servicing, managed cash applications and reconciliations, and resolved complex exceptions while supporting treasury and cross-training staff.

Performed end-to-end loan servicing tasks including payment application, batch reconciliation, and vendor relations, ensuring accuracy of accounting records and resolving servicing exceptions.

Completed a Master of Business Administration program focused on advanced business and management topics.

Completed a Bachelor of Business Administration with emphasis on management and operations.

Completed associate-level coursework in business administration and economics.

Attended the University of California, Davis for undergraduate studies during the 1997–1998 academic year.

Completed secondary education at Liberty Union High School.