With over 18 years of comprehensive experience in healthcare revenue cycle management, my career has been dedicated to optimizing financial workflows and accelerating cash flow for medical facilities. I specialize in medical billing, advanced clinical coding (ICD-10, CPT, HCPCS), multi-payer coordination, and high-volume denial management. Throughout my career, I have successfully scaled operations, including managing a Centralized Billing Office (CBO) workflow and overseeing complex billing and collections across eight urgent care locations.
My key achievements include being promoted to Billing Manager within just six months at Solutions Healthcare Inc. due to my commitment to payment integrity, and routinely writing high-impact insurance appeal documentation that successfully overturns prior authorization denials. I am highly proficient in navigating diverse EHR systems, with specialized daily expertise in platforms like PointClickCare (PCC) and PointCare.
As a fully bilingual professional fluent in both English and Spanish, I combine a highly technical, data-driven approach to coding compliance with a passion for exceptional patient relations. I excel at resolving complex billing inquiries and financial complaints clearly and empathetically. My career interest is to leverage my leadership capabilities and deep regulatory compliance knowledge in a remote or hybrid Senior Analyst, Supervisor, or Revenue Cycle Manager role where I can build efficient teams and maximize organizational profitability.
