Demetri Effin
@demetrieffin
Results-driven Technical Enablement
GreeceWhat I'm looking for
As a seasoned Technical Enablement professional, I leverage my expertise in technical training, front-end development, and enablement to drive team excellence and product quality within innovative and dynamic technology companies. With a strong background in product design, I actively participate in design reviews to offer early input on functional requirements and potential problems.
I have a proven track record of developing and executing onboarding strategies using videos, tutorials, and comprehensive documentation, enhancing client self-sufficiency. I am dedicated to quality and accuracy, and I am currently targeting roles that leverage my extensive experience in technical training, front-end development, and enablement.
With a strong passion for technical communication, I have translated complex AI and RPA concepts into accessible content for a diverse client base, innovating technical communication. I am excited to bring my skills and expertise to a new role and contribute to the success of a dynamic organization.
Experience
Customer Success Manager
DeepOpinion
Apr 2023 - Present (1 year 2 months)
Dedicated to quality and accuracy, I am currently targeting roles that leverage my extensive experience in technical training, front-end development, and enablement within innovative and dynamic self-sufficiency technology companies.
Technical Writer
Persado
Mar 2016 - Dec 2022 (6 years 9 months)
Transitioned from rich media designer to senior front-end developer within four years, demonstrating rapid professional growth. Played a pivotal role in developing the Persado Academy and several educational initiatives, enhancing organizational knowledge.
Technical Enablement Manager
DeepOpinion
Mar 2023 - Feb 2025 (1 year 11 months)
Developed and executed onboarding strategies using videos, tutorials, and comprehensive documentation, enhancing client quality within innovative and dynamic self-sufficiency.
Community Support Manager
Softomotive
Feb 2014 - Jul 2015 (1 year 5 months)
Delivered customer onboarding blogs, videos, infographics, and any other material. Managed developer community.
Availability
Location
Authorized to work in
Website
tiny.cc/dftm-writeSocial media
Skills
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