Delphine Williams
@delphinewilliams
I help enterprises improve delivery flow, product operating models, and measurable outcomes through Agile transformation.
What I'm looking for
I've led enterprise Agile and product operating model transformations for Blue Shield California, AgileThought, AXA Equitable, Duke Energy, and Bank of America. At Blue Shield California, I launched and governed six Agile Release Trains, aligned 500+ resources to value streams, and reduced cross-team handoff delays by 40%.
I coach executives, product leaders, and delivery teams to use DORA, flow, predictability, OKRs, and outcome reporting to improve decisions and delivery. My work spans Lean Portfolio Management, SAFe, Azure DevOps and Jira ecosystems, dependency management, coach-the-coach programs, and regulated enterprise change.
Experience
Work history, roles, and key accomplishments
Product Operating Model Implementation Coach
RolZel Solutions, LLC
Jul 2026 - Present (1 month)
Defined a wave-based transformation engagement to accelerate target operating-model adoption, assessing current-state practices and converting gaps into coaching plans. Increased decision clarity by defining roles, governance, and RACI across product, engineering, and delivery groups.
Agile Coach & Transformation Consultant
The Planet Group
Feb 2025 - Jun 2025 (4 months)
Produced an enterprise Agile maturity assessment and transformation roadmap using systems thinking and value-stream analysis. Improved leadership alignment by facilitating decisions on transformation goals, success measures, and continuous improvement.
Launched and governed 6 Agile Release Trains, decreasing handoff delays by 40% and aligning 500+ resources to strategic value streams. Coached SVP/MD leaders on DORA, flow, and outcome metrics, and enabled Lean Portfolio Management.
Agile Transformation Lead
AgileThought
Jan 2020 - Feb 2021 (1 year 1 month)
Accelerated time-to-market by 30% by leading an enterprise shift from project-based delivery to a product operating model. Drove Agile adoption to 75% within six months through a maturity framework and role-based coaching.
Transformation Consulting Engagements
Duke Energy
Mar 2017 - Dec 2019 (2 years 9 months)
Expanded delivery transparency by 60% by embedding OKRs, Agile metrics, and executive reporting while coaching VP/SVP leaders on Lean-Agile leadership. Aligned multi-team execution by connecting planning, value streams, and dependencies.
Shortened time-to-market by 20% across 10+ digital product launches by coaching security, compliance, and technology teams toward product-aligned Agile delivery. Established delivery metrics and reporting to enable faster executive decision-making.
Education
Degrees, certifications, and relevant coursework
Strayer University
Bachelor of Science, Human Resource Management
Bachelor of Science in Human Resource Management from Strayer University.
George Washington University
Associate of Science, Project Management
Associate of Science in Project Management from George Washington University.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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