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Deidamea Halabaku

@deidameahalabaku

I deliver attentive customer service across hospitality, tourism, and call-centre environments.

I've supported customers and visitors at Boston Harbor Hotel, Mori Sushi, and the Preservation Society of Newport County, delivering clear communication, accurate service, and helpful assistance in fast-paced environments.

I'm studying General Medicine at the University of Prishtina Hasan Prishtina and bring experience in confidential call-centre support, cash handling, scheduling, data entry, and working with diverse audiences in Albanian and English.

Experience

Work history, roles, and key accomplishments

Waiter/Waitress

Boston Harbor Hotel

May 2026 - Sep 2026 (4 months)

Provided attentive customer service in a luxury hospitality environment. Communicated with customers and team members in a fast-paced, international workplace.

Customer Service Communication Skills Multitasking Teamwork

Tour Guide

Preservation Society of Newport County

Jun 2025 - Oct 2025 (4 months)

Communicated information clearly to visitors from diverse backgrounds. Answered questions, provided assistance, and adapted communication to different audiences.

Communication Skills Customer Service Adaptability Independence

Waiter/Waitress

Mori Sushi

Jun 2025 - Oct 2025 (4 months)

Provided professional customer service in a fast-paced restaurant environment. Handled incoming customer calls, took phone orders, and accurately communicated order details.

Customer Service Phone Support Order Management Scheduling

Call Centre Agent

Linja e Jetes Volunteer Call Centre Support

Sep 2024 - May 2025 (8 months)

Provided volunteer support through phone-based communication in a confidential call-centre environment. Answered incoming calls and communicated with callers in a calm, respectful, and professional manner.

Active Listening Verbal Communication Confidentiality Empathy Problem Solving